As the Lead Flow Sales for EMEA, you will play a pivotal role in driving our business forward in the European market. With a deep understanding of both traditional finance and the crypto landscape, you will lead a team of Flow Sales to provide exceptional service to our clients and be responsible for the EMEA book of clients. You will be the primary point of contact between our clients and our trading desk, ensuring smooth operations and addressing client needs in a timely and efficient manner. This role requires deep knowledge of liquidity provision solutions, and a strategic approach to lead our team, coupled with strong leadership abilities.

Requirements

Your role and responsibilities:

• Serve as the primary point of contact for key clients in the EMEA region, managing and nurturing relationships to ensure client satisfaction, this includes large traditional finance players, token issuers, banks or companies that have their own cryptocurrency.
• Lead and mentor a team of account managers, providing guidance, training, and support to ensure high performance and professional growth.
• Coordinate closely with the trading desk to manage client requests, build relationship and grow existing book.
• Work closely across desks and regions, including Business Development, Trading desk (OTC and liquidity provision), Legal, and Compliance to deliver a seamless client experience.
• Use your in-depth knowledge of cryptocurrency markets to support clients across Flowdesk products.
• Collaborate with the global sales team to provide comprehensive coverage and support for our clients across the EMEA region, including driving upsell and new Business.
• Oversee client data requests and reporting, ensuring accuracy and timely delivery of all client-related documentation and insights.
• Contribute to the strategic planning process for the EMEA region.

Background and experience

• 2+ years of experience in the cryptocurrency industry, with a strong understanding of crypto markets and related financial products.
• 4-6 years of experience in traditional finance, within Capital Markets ideally.
• Proven experience in building client relationship in a high-paced environment.
• Strong understanding of financial products, with the ability to communicate complex concepts clearly and effectively.

Skills and personality

• A strategic thinker with a client-first mindset.
• Autonomous, proactive, and capable of making decisions in a fast-paced environment.
• Highly organised with the ability to prioritise tasks and manage multiple projects simultaneously.
• Team player who thrives in a collaborative environment but can also work independently when required.
• Demonstrated ability to lead, inspire, and manage a team, with strong mentoring and coaching skills.
• Excellent verbal and written communication skills, with fluency in English. Additional languages relevant to the EMEA region are a plus.

Benefits

🌍 International environment (English is the main language)

🏥 100% Deel health coverage

💻 Top of the range equipment: Macbook, keyboard, laptop stand, 4K monitor & headphones

🎉 Team events and offsites

🔜 Coming soon: gym memberships, international mobility & lot of other cool benefits!

Recruitment Process

👀 Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

📝 Here's what you can expect if you apply:

1. HR call (30')
2. Technical interview (45')
3. Business Case + Presentation to the Global Head of Sales
4. Culture Interview with the Lead TA (30') and an interview with the CEO (30')

On the agenda: discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!