Are you passionate about building and nurturing client relationships? Do you have a sense for strategic planning and driving business growth? If so, we have the perfect opportunity for you!

Main Purpose of the Job

As a Key Account Manager, you will manage and develop relationships with key accounts on a local scale. Your role will focus on driving business growth and ensuring customer satisfaction across multiple channels. You will also have the potential to lead a team of sales representatives in the field.

Key Responsibilities

• Client Relationship Management: Build and maintain strong, long-lasting relationships with key clients by understanding their needs and ensuring their satisfaction.
• Strategic Planning: Develop strategic account plans to achieve sales targets and expand the customer base. Identify opportunities for growth within existing accounts.
• Cross-Functional Collaboration: Work closely with various internal teams (sales, marketing, product development, and customer service) to ensure a seamless experience for clients.
• Sales Forecasting: Prepare sales forecasts and reports, analyzing trends and adjusting strategies as necessary to meet objectives.
• Negotiation: Negotiate contracts and agreements with clients to maximize profits while ensuring client satisfaction.
• Problem Resolution: Address and resolve client issues promptly and effectively, ensuring a high level of service and support.
• Performance Monitoring and Reporting: Track key performance indicators (KPIs) for account performance and prepare regular reports for senior management.
• Market Analysis: Stay informed about industry trends, market conditions, and competitor activities to identify potential challenges and opportunities.
• People Management: Experience with leading people is an advantage for future growth within our organization.

Key Experiences and Knowledge

• University degree in Business, Marketing, or a related field
• Proven experience as a Key Account Manager or similar role in sales or customer service.
• Strong interpersonal and communication skills, excellent negotiation skills, proficiency in CRM software and Microsoft Office Suite, ability to analyze data and market trends.
• Relationship-building skills, strategic thinking, problem-solving abilities, strong organizational and time management skills, ability to work independently and as part of a team.

Join us and be a part of a dynamic team where your skills and expertise will be valued and rewarded. Apply now to take your career to the next level!

Benefits

• Bonuses
• Car for private purposes
• Management incentive program
• Cell phone
• Discount on company products / services
• Notebook
• Contributions to the pension / life insurance
• Flexible start/end of working hours
• Meal tickets / catering allowance
• Holidays 5 weeks
• Educational courses, training
• Cafeteria
• Contribution to sport / culture / leisure
• Sick days
• Occasional work from home
• Corporate events
• Individual schedules of working hours
• Dog-friendly office