About Shotgun

Shotgun is a worldwide event marketplace that enables live event organizers to create amazing events and distribute tickets to evolving communities of users, in France, Portugal, Brazil, or the USA.

We've built an intuitive software to help organizers build and grow their community and make the right decisions all throughout their journey. Shotgun allows them to refocus on what really matters to them: artistic direction and event production.

In a world where going out has become a way of life, the mobile application Shotgun is the go-to destination for young people to discover events, buy and resell tickets.

We're building the platform that connects millions of fans to event producers and artists. Our mission is to make people live amazing experiences in the real world.

 📲 Shotgun is the platform for people who live outside: we are the marketplace where social lives are organized

🌎  Don't forget to follow us on Instagram

👀 What we're looking for

We're looking for individuals who want more than just a job. People willing to get out of their comfort zone to reach outstanding goals. Doers who never stop learning. We want people who are talented, optimistic and fun: who set the bar high but don't take themselves too seriously.

👩💻👨 Mission

As Shotgun grows, so does our ambition. We're branching out into new territories, inaugurating fresh ventures, and, in the process, assembling new teams. Our pathway to success lies in our analytical rigour and exhaustive exploration of every opportunity.

As a Data & Business Operations Solution Associate, you will play a crucial role in scaling the operational teams. Your mission is to provide the processes, tools, and organizational frameworks that allow teams to scale efficiently and remain resilient in a growth context. You will also support business teams with robust business intelligence and data analytics insights to enable their potential.

🔨What you will do

As a Data & Business Operations Associate within the Operations & Strategy team, you are a problem solver and will find ways to make things better, faster, and stronger for our operations team.

Your missions will include :

• Operational processes & tooling
  • Identify potential improvements of the processes we use to solve common issues and propose creative and smart solutions.
  • Hack our tools stack to automate manual tasks to save time for (you) and other team members to work on more impactful projects.
  • Handcraft tools for organizers (that could become part of the Product one day) in order to test & gather feedback
  • Document and train other team members on the new tools and processes you came up with getting the infinite satisfaction of having others use your creation in their daily work.
  • Create tools to help the operational teams be more efficient (automation, macro etc.)
  • Help operational team to become resilient and cost-efficient in a context of scale, in terms of organization and processes
• Business intelligence & data analytics
  • Develop a deeper understanding of how our clients interact with our product
  • Help us step back on our organisers performance (revenue they generate vs cost: marketing, support time etc.)
  • Build fully automated Dashboards to monitor and control how good we are at handling operations
  • Run ad-hoc in depth data analysis to identify root cause of problems and qualify how bad they are (or not)
  • Assist Operational stakeholders (Support, Account Management, Marketing, Field ops…) with their BI needs and requests

💡 The job is made for you if you are...

• You were born to solve problems
• You like getting your hand dirty trying to help your team get better at what they do
• You are about to graduate from a Top Tier Engineering, Business School or University with a strong quantitative major
• You have outstanding analytical skills and are proficient in Excel
• You are proactive, organized and you can work autonomously
• You master SQL/BI tools or are willing to master it. Experience with no code automation tools (Zapier, Make, n8n, etc.) is a plus.
• You are fluent in English, both verbally and in writing; Portuguese is a plus.

And it’s a plus if :

• You have previous experience in Operations in/or Startup / Scale-up companies.
  

🤩 Perks

💰 Salary range 40-45K

✈️ Team Off-sites and team moments: We organise a lot of team moments at Shotgun, because the team is precious to us!

🕺 Shotgun events vouchers: you will get shotgun credits every quarter

🏋️‍♀️ 🇫🇷 Gymlib: Shotgun promotes sport activity; you will get preferential rates for various sports halls

🌱 Sustainability mobility bonus: in order to encourage the use of sustainable transportation means, you will be granted a contribution if you are using a personal bike, for example, to get to work.

🍔 Swile Lunch Card: Lunch card and much more: Swile

💊 Alan Health Insurance: We got you covered with Alan

👶 Childcare

⚙️ Hiring Process

1. 30-45 min call with our Business Operations Manager
2. Case study
3. 1-hour debrief & live case study with Business Operations Manager and Head of Data
4. 30-45 min call with our COO and Head of Account Management