At Agicap, customer centricity is a pillar of our Product culture. As a result, all PMs and Designers run their own research projects and are very closed on a daily basis to our customers. To support our fast scaling growth in Europe we are looking for a User Research that will run research projects for our clients in Germany and bring an international point of view to our user experience.

To do this you will:

• Recruit participants and conduct qualitative interviews, user tests and deploy surveys for our German clients
• Share with the Product team and other departments user research activities outcomes to make it useful at every level in the company (marketing, sales, customer success, …)
• Train CS & Sales team to gather qualitative feedback on a daily basis
• Work with PMs to identify meaningful research topics with high impact based on their short and long terms roadmap
• Frame research projects with the PM and/or Product Designer: why do we need research, what do we want to learn, how are we going to use the learnings
• Build the best UXR methodology according to the desired outcomes, time and effort needed for each project including both qualitative and quantitative studies - from the best in class research method to the scrappy one
• Help in planning and running the research from France as well as follow-up on the results
• Participate in building the roadmap by bringing your market insights to the table

Our current Tech- & Product Team:

• 12 Product Managers
• 3 Product support & knowledge
• 2 Product Ops
• 1 CPO
• 1 VP PM
• 5 Product Designers
• 1 UX researcher
• 1 Head of Design
• 40 Développeurs Full Stack
• 8 Développeur Front end
• 5 devOps
• 3 Engineering Manager
• 1 CTO

What we are looking for:

• C2+ German and fluent English - French or Italian is a plus, but not necessary
• +3 years in running user research projects hands-on
• Comfortable navigating in a product team environment in Agile
• At ease leveraging different departments to obtain valuable outcomes
• A strong organizational sense and capacity to work with multiple ongoing subjects
• Be autonomous and a self-learner loving to explore new approaches and get off of beaten tracks

What we offer:

• The perfect starting point in our growth for big career leaps, be the first DE User Researcher!
• Stimulating and inspiring learning environment made up of fintech experts
• Gain experience in the most modern digitization techniques
• Global team events in picturesque Lyon
• A young, dynamic, and helpful team in Berlin
• Regular team events, evenings with the team (Friday evening beer)
• 480sqm office in Berlin (Moritzplatz) and remote work option
• Fully automatic coffee machine, soft drinks, and daily allowance for lunch
• Monthly allowance budget for free use
• Laptop and work phone
• International onboarding in Lyon

Our Hiring Process:
• Motivation interview
• Study case
• Interview with our CPO

We are looking forward to your application!