Job Description:

Airbus Helicopters is looking for a "Digital Project Leader & Scrum Master (m/f)" to join our team in Marignane, France.

You will join the AH Information Management Directorate, to manage, drive and monitor the delivery of Digital projects, related to Airbus Helicopters Customer Portal. 

Activities around Airbus Helicopters Customer portal are today mainly driven by Support and services departments. The business domain is composed of various teams that interact directly or indirectly with our customers and use various solutions that help building up customer relationships. 

In this context, the Digital Customer Relationship Management Product Service Line team is dedicated to supporting these businesses in deploying IT solutions that support a common vision shared across business departments.

The CRM solutions portfolio consists in:

• Our Salesforce platform, which includes: Sales Cloud, Marketing Cloud, Service Cloud and other tiers applications (QUIP, PROS CPQ, Qualtrics…)

• Our customer portal AirbusWorld: powered by Liferay portal solution, that exposes a set of services developed with the last industry standards

• Our technical requests applications: a set of web and mobile based services developed specifically to answer to both Customers expectation and Security standards

Your working environment:

Major economic hub with Marseille-Provence Airport, Marignane is a dynamic city in the southeast of France. It is located near the cities of Aix-en-Provence and Marseille, which host a rich cultural and tourist offer. Close to the beaches of the Côte Bleue, it offers many options for water sports activities.

How we care for you:

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.Work / Life Balance:  Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.Individual development: Great upskilling opportunities and development prospects  with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and flexibly.    Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. 

Your challenges:

The mission of the AirbusWorld Digital project manager is to:

• Ensure the availability and well working of Airbus Helicopters Customer Portal and its core services

• Lead the project taking into account the different axes: time, budget and quality

• Ensure active risk and opportunity management

• Understand the business needs and strategic objectives and propose the corresponding IT solution via standard software of the market or specific solutions as well as Cloud based architecture

• Maintain the product roadmap and ensure it stays in line with Enterprise Architecture, Digital strategy and objectives

• Support the definition of the governance of the customer portal and its associated core services

• Participate in Airbus group initiative and lead technical exchanges

• Benchmark other companies on how they handle their external portals

• Ensure effective management of partners and suppliers

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As a Scrum Master:

• Ensure the good application of Agile within the team, animate all scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Refinement) and help the team through PI Planning. 

• Define and lead continuous improvement plan

Main responsibilities:

In detail the tasks and responsibilities of the Digital project leader & Scrum Master position are:

• Take over Business demand and organize appropriately its fulfillment

• Define project scope, architecture, planning and costing and be accountable for the execution phase with the respect of the related key performance indicators

• Define and implement for your product the right IT Make or Buy strategy. 

• Drumbeat of IT internal and external stakeholders to reach projects on time, on quality and on cost. 

• Accountable for the End to End Product lifecycle, from conception, design, industrialization, operation to retirement including management of dependencies. 

• Leads the IT Product MFT team in order to manage the IT Product lifecycle, both developing the products and operating them to meet operational Service Level Agreement.

• Responsible for Continuous Release Management.

• Ensures that the known Product vision is translated into a prioritized backlog in alignment with the business product owner and shared and understood by the scrum team.

Your profile:

We are looking for candidates with the following skills and experience:

• 5 years of IT Project leader experience on business domains such as customer services

• 3 years significant Scrum Master experience  (PSM certificate would be highly appreciated)

• Safe methodology experience would be a plus

• Demonstrable experience in cloud based solutions implementation (Liferay knowledge would be highly appreciated)

• Good knowledge of web and mobile apps technologies

• Partners and External service providers management

• Negotiation with internal customers

• Strong focus on People, quality, planning and customer satisfaction

• Appetite for teamwork, transparency and facilitation 

• Rigorous, autonomous, good team spirit and customer orientation

• Advanced level in English

This position requires a security clearance or will require being eligible for clearance by the recognized authorities.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters SAS

Employment Type:

Permanent

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Classe Emploi (France): Classe G14

Experience Level:

Professional

Job Family:

Digital <JF-IM-DI>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.