We are looking for a motivated Spanish-speaking sales agent to join our local agency, from Spain. You will manage travelers’ requests via the Evaneos platform and you will be the main contact for travelers from Spain. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

Your missions as a sales agent

Reporting to Laura, you will be in charge of the Spanish Market. Your main missions will be:

🕵️ Advising customers to offer them a tailor-made trip that meets their expectations

• Getting in touch with travelers through the Evaneos platform

• Understanding travelers’ expectations and specific needs

• Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing all the practical aspects of the trip

• Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget

• Handling booking management for hotels and activities

• Billing the travelers

🌟 Ensuring customer satisfaction throughout the trip

• Being the local point of contact for travelers throughout their trip

• Performing quality monitoring during the trip

• Handling travel issues, conflicts, complaints, cancellations, and refunds

Additional information

📅 Duration & contract type: 1 year min - freelance

📌 Job location: remote working from Spain

🤝 Availability: from November or December

💲 Salary: % commission on sales to be discussed

⏰ Working time per day and week: flexible

✅ Core skills

• You are native in Spanish and proficient in English

• You have 2+ years of experience in tourism and previous sales experiences

• You know well Indonesia its culture, traditions and points of interest : it’s a huge plus

• You already live in Indonesia (not mandatory!!) or you are based in Spain

• You have excellent interpersonal skills and you are customer-oriented

💥 Bonus skills

• You are not afraid of the unexpected and adaptable

• You are good at problem-solving and dealing with people

• Organization and time management have no secrets for you

• Positive thinking

You don’t have all the skills listed? Apply anyway! Above all, we’re looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.

1- Profile selection (CV + cover letter) by Maëlis, Evaneos Recruitment Services manager

2- Final interview with Laura, your future manager