We are looking for a motivated Zoho Technician & Developer to assist in the customization, automation, and support of our Zoho applications. You will play a hands-on role in configuring Zoho apps, creating automation scripts using Deluge, and supporting our team in daily Zoho-related tasks to enhance productivity and streamline business processes.

Your primary responsibilities will include:

• Assist in configuring and customizing Zoho applications such as Zoho CRM, Zoho Books, Zoho Creator, and other Zoho One tools to meet business requirements.

• Develop and implement Deluge scripts to automate workflows, create custom functions, and connect data across different Zoho applications.

• Work closely with team members and end-users to understand requirements, assist in troubleshooting issues, and provide technical support for Zoho-related tasks.

• Maintain and update existing Zoho workflows and processes, ensuring they are up-to-date and functioning efficiently.

• Support integration of Zoho applications with external platforms through APIs, webhooks, or other tools to improve data exchange and automation.

• Document solutions and workflows to provide clear guidelines for users and ensure easy maintenance of Zoho systems.

Technical Skills:

• 1-2 years of experience with Zoho applications (Zoho CRM, Zoho Books, Zoho Creator, etc.) or similar software tools.

• Basic to intermediate experience with Deluge scripting to develop automation, custom workflows, and simple business logic within Zoho.

• Understanding of APIs and integrations, with the ability to set up basic connections between Zoho and third-party applications.

• Familiarity with web technologies (HTML, JavaScript) for minor adjustments and enhancements to Zoho user interfaces.

• Knowledge of version control systems (e.g., Git) for managing script updates and workflow changes.

• Good command of English and French, with the ability to understand and communicate technical information clearly.

Personal Skills:

• Strong attention to detail and problem-solving mindset, with a focus on supporting team members and resolving technical issues quickly.

• Ability to work independently on assigned tasks while maintaining a collaborative approach with the team.

• Quick learner with a proactive attitude, eager to improve skills and gain deeper knowledge of Zoho products and solutions.

• Good organizational skills and time management, capable of handling multiple tasks efficiently.

• Adaptability and willingness to work in a dynamic environment, providing support during project sprints and updates.

Nice to Have:

• Experience with other Zoho applications like Zoho Analytics, Zoho Desk, or Zoho Projects for a more comprehensive understanding of the Zoho ecosystem.

• Familiarity with cloud platforms and basic concepts of database design to better understand data flows within Zoho.

• Experience with Zoho Marketplace, with the ability to search for and implement Zoho extensions and plugins as needed.

• HR call with our Talent Acquisition Partner (30 min)

• Technical interview with our Information Systems Lead

• Meeting with our CTO