Senior Content Manager - Client focus

Job summary
Permanent contract
Paris
Salary: Not specified
A few days at home
Experience: > 3 years
Skills & expertise
Generated content
Teamwork
Hubspot
Canva
Jira
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Malt
Malt

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The position

Job description

🪐 Discover our galaxy

Malt is Europe's leading freelancing platform with one clear mission: to give people the freedom to choose who they work with. Co-founded in 2013 by Vincent Huguet, with Alexandre Fretti as co-CEO since 2022, Malt is a tech company with a human approach that helps companies and freelancers make the perfect match.

Malt is a marketplace that embraces a community of over 700,000 freelancers and over 70,000 clients, ranging from small and medium-sized enterprises to large corporations. More than just a connector, our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.

We are all about giving both freelancers and companies choice and added peace of mind, so that every experience on Malt is nothing less than (inter)stellar. The launch of Malt Strategy in 2023 enabled Malt to broaden its scope by offering the expertise of a network of top independent consultants and transition managers, to better support companies from the strategy to the implementation of ambitious projects.

✨ Malt is also…

- a tech company with a human approach

- a company with a strong culture fueled by 700 Malters from 40+ nationalities, working from 9 countries all around Europe - Germany, Belgium, United Arab Emirates, Spain, France, Netherlands, Nordic countries, United Kingdom, and Switzerland.

- committed to creating a safe and inclusive space where every employee can thrive both personally and professionally

- committed to equality and diversity (50% of People managers are women)

- a company with strong career path policies allowing all Malters to develop and grow equally

- backed by renowned investors including ISAI, Serena, Eurazeo Growth, Goldman Sachs and BPI France

Join us on Planet Malt, we need you to help us write this next chapter! 🪐

Key responsibilities ✨

As we expand our brand, awareness, and thought leadership at a European-level, we want to strengthen our presence and impact across our different markets. We are looking for a multi-skilled and creative content expert who will help us craft powerful and differentiating pieces of content to promote Malt in the EU region… and more. The stakes are about boosting the organic growth of the freelancing market and engaging with our community of 700k independent talents and +70k companies. 

The senior content manager is an editor, a storyteller, and an amplifier - creating compelling content that not only engages our audiences but measurably drives our business forward. This role is about covering the full marketing funnel and driving customers from the early stages of awareness all the way through advocacy and engagement thanks to great content. 

You will work within the global communication and content team in one of our +10 offices in France or elsewhere in Europe and will be in contact with various internal stakeholders (Brand, Social, PR, Product Marketing, Growth, Public affairs, Sales, etc.).

As a Content Manager, you will tell compelling stories about our brand, platform, and company that increase Malt's thought leadership and imprint, connect with our audiences, and build brand loyalty and trust. You will also contribute to key transversal projects. 

You will focus on: 

- Crafting strong content pieces & assets (reports, articles, infographics, landing pages, slides,...) for our client audience: companies hiring freelancers and consultants within the Malt community 

- Enhancing internal sales enablement through dedicated sales assets, in-depth collaboration on content business needs, and co-production of content helping sales improve at every stage of the sales cycle as well as boosting content usage. 

- Collaborating with key stakeholders such as internal sales ambassadors and country leaders as well as the Growth and BDA teams

- Monitoring the usage of content pieces by Malters and our audiences, as well as their business impact in collaboration with our Content Enablement Performance manager. 

- Being the editorial contact for all incoming requests from field marketing managers, product marketing members, as well as sales stakeholders

But you will also work on: 

- Improving the traffic and user engagement on our resource centers through content optimization and SEO strategies

- Coordinating the production of display of our content pieces on our website by collaborating with stakeholders from different markets, especially communication managers, freelance copywriters, and our website team

- Participating in the design of some of our key thought leadership reports, combining internal data analysis and compelling external expert inputs

- Contributing to building our editorial strategy & calendar by suggesting ideas for themes and content innovations that will help us grow our strong and appealing brand

About You 👩‍🚀

  • Full professional fluency in English, both written and oral. 
  • Good writing and editing skills topped with attention to detail in English (grammar, syntax, spelling) and preferably another language (French, Spanish, German)
  • At least 3 years of experience in content creation or copywriting for a brand agency,  advertising agency, or publisher.
  • Preferably experience on international 360° content and/or communication projects
  • Strong content project management skills
  • You have initiative, creativity, curiosity, and business sense
  • You enjoy teamwork 
  • Good knowledge of tech culture, new content trends as well as the use of AI in content creation and distribution
  • Knowledge and experience in some of the following tools would be great: Notion, Jira, Canva, Hubspot, Prismic…
  • Joy is our secret sauce! We are looking for someone positive who will keep their sense of humor, even under pressure
  • How to join the mission? 🚀

  • Screening with one member of the Talent Acquisition team 
  • Team fit with Communication & Content team (Manager + team members) 
  • Case study presentation to the team
  • Final round with Chief Marketing Officer and a Sales leader
  • Malt is the perfect space to thrive personally and professionally 💫

    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

    - Equity: Every Malter is entitled to stock options 

    - Lunch vouchers (legal benefit): €9/day on your Swile card.

    - Transportation (legal benefit): 50% reimbursement (any type of transport)

    - Healthcare insurance (legal benefit) 

    - RTT: From 8 to 12 days off

    - Sports: Company participation to a Gymlib membership

    - Malt sabbatical: Every three years, Malters is entitled to a one month paid sabbatical leave.

    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.

    - Remote work: Hybrid remote policy

    - Annual team building events

    Ready? Get your ticket to Malt 🪐 

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