Key Account Manager - Lille

Permanent contract
Lille
Salary: Not specified
A few days at home
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Malt
Malt

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The position

Job description

🪐 Discover our galaxy

Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 700,000 talented freelancers with 70,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

- A diverse team of 600 Malters across 6 European countries

- A culture that champions equality (50% of our Comex are women) and inclusive growth

- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI

- A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here! 🪐

Explore your future career  🔭

Malt is scaling up fast and recruiting for our top-performing Sales team in order to accelerate our exponential growth. 

We are looking for Key Account Managers in charge of acquiring, establishing, and nurturing long-term partnerships with our most important clients (37 companies of the CAC40 find their freelancers on Malt) 

Based in Lille, is a challenging “full-stack” sales role that will directly contribute to the commercial expansion of Malt all while building quality relationships with our key accounts.

 

Key responsibilities   

 

I. Develop a portfolio of active clients within key accounts 

- Acquire, from a portfolio of prospects and clients, a precise understanding of the rise of freelancing and the associated challenges

- Accompany key clients in the analysis of their organizational environments and their relationship to freelancing

- Convince them of the benefits of using a platform built on an open model that federates the leading community of freelancers in Europe

 

II. Develop the “Malt Reflex”

 

AMs and KAMs hold a "trusted advisor" position and establish a long-term support relationship with their clients. They play a key role in bringing value to the various client stakeholders through:

 

- Identifying new needs in advance, for a rapid and qualitative response in the proposal of new expert profiles

- Conducting meetings (regular or ad-hoc) and presenting deliverables on an ongoing basis: contractual follow-up points, production of external analyses and benchmarks, optimisation of the customer experience, sharing of sector analyses, sharing of freelance feedback, etc.

 

💼 Career Development:

 

Here at Malt we have a clearly defined career path to accompany our teammates in their professional growth.

The Sales team consists of different levels of seniority: AM, KAM, Senior KAM, SAM and BU Manager, BU Director. 

 

You also have the opportunity to develop as an individual contributor or team leader: you will join an adventure where much is still to be done and where taking initiative is highly valued (organizing events, actively participating in conferences, internal training with our peers, etc.) 

About you 🧑‍🚀

  • 3-5 years of professional experience, especially managing complex sales processes for key accounts
  • Business school degree or equivalent
  • Excellent formal communication and presentation skills in order to organize and lead C-level meetings
  • Appetite for business development and eager to hunt and create new opportunities to break ground in an industry where partnerships have yet to be built
  • Your curiosity and ability to establish and formalize the short, medium, and long-term needs of clients make the difference
  • Knowledge of the tech ecosystem (languages and frameworks) is a real asset
  • You are a native French speaker with fully professional English and comfortable in an international environment
  • Based in Lille and available for regular travel to our Paris HQ
  • How to join the mission? 🚀

  • First call with Agathe, our Lead TA France, to better understand your background and share more about this opportunity
  • First interview with Marie, your future manager to discuss your experience and the role in more detail
  • Business case to prepare and present to a panel of Sales leaders to evaluate your sales skills
  • Professional Reference check
  • Final interview with Reda, General Manager France, to discuss our long-term vision
  • Malt is the perfect space to thrive personally and professionally 💫

    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris

    - Equity: Every Malter is entitled to stock options 

    - Lunch vouchers (legal benefit): €9/day on your Swile card

    - Transportation (legal benefit): 50% reimbursement (any type of transport)

    - Healthcare insurance (legal benefit) 

    - RTT: From 8 to 12 days off per year

    - Sports: Company participation to a Gymlib membership

    - Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave

    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow

    - Remote work: Hybrid policy balancing on-site and home office

    Ready? Get your ticket to Malt 🪐 

    At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

    Want to know more?

    Apply