Hivebrite is an all-in-one community management and engagement platform. Our mission is to provide organizations with the tools they need to create impactful communities. 

Our SaaS platform serves customers across a variety of industries including higher education, non-profit, and corporate. Founded in 2015, today we count more than 900 customers worldwide - including Boeing, the Obama Foundation, the National Academy of Sciences, the University of Notre Dame, the U.S. Naval Academy, the British Heart Foundation, the Imperial College London, the P&G Alumni France, and Le Wagon Alumni.

We employ over 170 people across our entities in Paris, New York, the UK, and Sydney, and 30+ nationalities are represented in our team! 🌍 

At Hivebrite, we believe in the importance of balancing your work commitments and personal life. You’re able to have a real impact on meaningful communities while prioritizing your personal life and goals. Our work policy encourages a healthy work-life harmony with a flexible schedule.We also have many initiatives to keep our global team connected, offering opportunities to meet and socialize with team members virtually and in-person! 👋

For these reasons, we were awarded Best Hybrid Place to Work by BuiltIn in the US and Choose My Company and HappyIndex at Work in France last year! 🏆 
Find out everything about us here! 

Jump aboard, and join the hive! 🚀 

🌟 YOUR ROLE WILL BE: 

As a Cash Collection Specialist, you will play a crucial role in maintaining healthy cash flow by managing accounts receivable, following up on outstanding invoices, and working directly with clients to resolve payment issues.

This role requires a proactive approach to ensure timely payments, resolve any payment issues, and maintain excellent client relationships.

🌟 YOUR MISSION WILL BE: 

• Manage and monitor accounts receivable aging reports and prioritize collection activities based on Management recommendations 
• Execute collection strategies to reduce DSO (Days Sales Outstanding) such as negotiating payments plans as necessary 
• Contact clients via phone, email, and other communication channels regarding overdue payments
• Collaborate with sales and customer success teams to address billing discrepancies and client concerns in order to resolve payment issues 
• Resolve disputes with the help of our in-house lawyer
• Document all collection activities and maintain accurate records
• Prepare monthly reports on collection activities and performance metrics, outstanding balances and past due accounts’ status.
• Identify potential credit risks and escalate high-risk accounts to Management while recommending appropriate actions based on client profile and context
• Maintain strong client relationships throughout the collection process
• Ensure compliance with company policies and procedures related to cash collection
• Identify opportunities for process improvements to enhance the efficiency of the collections process 
• Support the finance team in month-end closing procedures related to accounts receivable

🌟 YOU MIGHT BE A FIT IF: 

Qualifications:

• Minimum 3 years of experience in accounts receivable, collections, or similar financial role
  
• Proven experience ideally in both a collection agency and in a corporate environment
  
• Fluent in English (written and verbal), French is a plus
  
• Strong communication and negotiation skills
  
• Demonstrated ability to work autonomously
  
• Experience in SaaS or technology industry
  
• Knowledge of Salesforce and NetSuite
  
• Bachelor's degree in Finance, Accounting, or related field
  

Required Skills & Competencies:

• Excellent interpersonal and communication skills
  
• Professional demeanor in dealing with clients
  
• Cultural awareness and sensitivity in international business contexts
  
• Ability to maintain composure in challenging situations
  
• Strong business acumen 
  

🌟 RECRUITMENT PROCESS: 

• A first 45 minutes meeting with max, our Talent Acquisition Manager for a first video-call to better understand your career plan and answer any of your questions. 
• A 1 hour video-call with Nicolas, our FP&A Controlling Director and your potential future manager, to go deeper on the job description and for you to understand the expectations of the role. 
• A 30 minutes visio meeting with Veronica, our Financial Controller, to understand how you work and evaluate your technical skills.
• A last meeting with one of our Executive, to talk about you and Hivebrite 

🌟HIVEBRITE'S PERKS & BENEFITS: 

• Work-Life balance: 
  Remote work: 
  - A really flexible remote policy detailed here 🏡
  - Nomad days policy (work from somewhere else between 1 and 12 weeks per year) - check out the full policy here ✈️ 
  
  Family time:
  - 2 months of paid leaves for the second care-giver 👨‍🍼
  - Up to 5 days off for parents with sick kids per year 🤒
  - Up to 3 days off per year to spend quality time with your kids 👶
  - A special family plan with extra leaves for certain situations 🏠
  - Around two weeks of RTT to enjoy more time off with your friends and familly 🏝
  
  Chill & Care time:
  - A paid day off for your birthday 🎉
  - A paid volunteer day : volunteer for a cause that you care about during a paid day off 🌱
  - Support for mental health via Moka Care (sessions paid by Hivebrite, collective sophrology sessions, etc.) 💆
  
  
• Office life:
  Our offices:
  - Morning's office in the center of Paris with a rooftop just for us!
  - Pool 🎱, foosball ⚽️, and a gym room 🏋️
  - International team: you will easily hear 3 different languages in the same conversation 🌍
  
  Events:
  - Team building with dedicated budget for events every month with your team and yearly with your entire department 🎉
  - Squads days for our engineering team: two days per month we meet at the office 💡
  - Recurring events to gather together and spend fun times 🥳
  
  The growth:
  - Internal mobility and professional training to support your career 🚀
  - Personalized well-being and growth follow up 📈
  - Your Employee Journey detailed here 🍃
  - Check out our instagram page here to discover our team and this page, to know more about us 📷 
  
  
• On the financial side:
  Legal benefits, but more better:
  - Alan: Covering and insurance package boosted (extra for vision, dental care, alternative medicines,...) 🩺
  - For Paris employees, 100% of your Navigo Pass reimburse 🚇
  - Lunch vouchers with Swile 🥧
  - CSE advantages with Swile 🎁
  
  About your work:
  - A 200€ remote equipment allowance to build your work-from-home starter kit (desk, chair, etc…) 🖥️
  - The latest Apple’s equipment 🍏
  - A competitive salary package - we constantly ensure that we're aligned with the market 🤝 

If you want to know everything you need about Hivebrite, check out our Welcome To The Jungle page : here!