Operations Manager, Sales & Partnerships - Nantes

Permanent contract
Salary: Not specified
No remote work
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Le Wagon
Le Wagon

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Questions and answers about the job

The position

Job description

Le Wagon is a global leader in immersive tech training. Our mission is to train people from all backgrounds in coding, data and product skills, give them the best learning experience of their life, and help them accelerate in their career. We also help companies become more data-driven by leveraging their data and unlocking their employees’ potential through corporate training.

Founded in Paris in 2013, Le Wagon now has campuses in +40 cities across 25 countries, including global tech hubs such as Berlin, London, Tokyo, Shanghai, Singapore, and São Paulo. Most importantly, Le Wagon is a community of 26,000+ graduates from all walks of life, including career changers, digital nomads and many entrepreneurs - who’ve created 220+ tech startups and raised $1B+ and counting!
Le Wagon is now looking for their new Operations Manager (known as a City Manager) to lead our bootcamp operations and have a business development mindset in order to deploy innovative outreach projects in line with our business opportunities. 
By joining the Regional City Operations team, you will be a key point of contact, liaising with students, hiring partners, and running our events such as Demo Days.


Your Mission:

Grow the Business and the community

  • Define the general business strategy for the campus in line with the global and regional vision of the company.

  • Proactively identify growth levers and implement an action plan to activate them.

  • Form strategic partnerships with a clear added value (e.g funding, hiring partners and B2G ‘Business to Government’).

  • Manage the local P&L, ensuring clear objectives and communicating updates to the General Manager.

  • Customize Sales Strategies and Outreach Initiatives for attracting & enrolling new students

  • Liven-up the community through regular events and workshops to raise awarness about Le Wagon locally

Lead the Team

  • Set ambitious but achievable OKRs with the local team and General Manager.

  • Conduct performance reviews with each team member to reflect and agree on OKRs.

  • Empower the local Event & Marketing Manager and Project Manager and work closely with regional and global teams such as Sales & Admissions, Marketing, Finance and Outcomes to provide students with the world’s best learning experience and support our growth.

  • Lead relevant team meetings to enable a smooth and efficient collaboration.

  • Prepare and conduct the onboarding and training of new team members.

Lead Bootcamp operations for all batches (student intakes)

  • Secure a strong teaching staff for upcoming batches at least 3 months ahead of the start date and liven-up the community

  • Kick-off Bootcamps via a welcome session to introduce the team and share key info.

  • Oversee the running of Demo Day with Teachers, Batch Managers and Events & Marketing Manager.

  • Manage the freelance teachers and teachers assistants team.

Own the financial reporting for campus-related costs

  • Review and approve teaching invoices.

  • Monitor and grow financial margins across all programs.

  • Brief all freelance teachers on invoicing processes, tools, and best practices.

  • Achieve sales targets and revenue goals according to KPIs


Preferred experience

This is the role for you if:

  • You live in Nantes (or surrounding area) and are open to being on-site daily!

  • You are fluent in French and English, with excellent written & verbal communication

  • You have 3-4 years of experience in business development and have a strong command of key operations management principles in a fast-paced environment.

  • You are entrepreneurial, highly collaborative, and above all, empathetic

  • You have strong project management skills and a real drive for results, with the ability to manage independently and take calculated risks.

  • You can work strategically while also being hands-on to make sure our day-to-day support for students is at the top of the agenda.

  • You have previous experience managing multi-disciplinary teams using various tools, both online and offline.

  • You are highly structured, flexible and have the ability to work to tight deadlines to provide practical solutions.

  • You enjoy working autonomously and are a lifelong learner


What’s in it for you?

  • Join a fast-growing global company with a truly international mindset

  • Learn about tech every day and grow in one of the industries of the future: EdTech

  • Cool campus at the heart of Nantes and management of your own meeting agenda

  • Have fun on our team retreats with global colleagues!



Recruitment process

Application process

  • Online application ✅

  • Screening Call with Mia, Global Talent Acquisition Manager

  • 1:1 Hiring Manager interview

  • Interview: Case study & debrief panel 🗣

  • Meet the team🤝

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