Backed by the largest community of image creators worldwide, we provide authentic and unique content to help organizations stand out and increase their performance. As the Head of Quality Assurance, you will play a critical role in ensuring that the millions of images created and/or processed by our Solution each month meet client guidelines and adhere to the highest quality standards.

Responsibilities:

• Lead and manage the Quality Assurance team to ensure all images align with client guidelines and quality expectations

• Work with our clients to define and digest their visual brand guidelines

• Maintain a continuous watch of imagery market dynamics and trends

• Oversee and optimize the delivery process to ensure timely, high-quality outputs that meet Service Level Agreements

• Collaborate with clients, internal teams and external partners to streamline workflows, improve our product and ML models, automate processes, and enhance overall efficiency

• Develop and maintain standardized, documented processes for client deliverables, ensuring consistency and quality across all projects

• Recruit, train, and mentor team members, fostering a culture of continuous improvement and high performance

• Monitor and evaluate the quality of deliverables, implementing feedback loops to address any issues promptly

• Support the Sales team by defining and refining service offers, ensuring they meet client needs and fit within our operational framework

• Drive innovation in quality assurance practices by staying ahead of industry trends and integrating new tools and techniques

• Audiovisual Media studies, Post-production specialization

• 5+ years working in photo editing

• 2+ years managing teams

• English & French full professional proficiency

• Experience in a fast-paced environment, high-scale production company, or tech-oriented company

• Optimization mindset, process-oriented, creative and innovative

• Image knowledge, perfectionist eye, objectivity to read an image

• Two calls with a manager and the COO

• Business case

• Call with CEO

• Reference check

• Proposal