Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the largest ecommerce brands in the world.
We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel.
We can automate 60% of a brand’s support so that agents can focus on high-value conversations and driving sales. Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV.
Gorgias has 7 hubs around the world, with a team of 400+ employees. As a $69M ARR company, we’re focused on growth, innovation, and building a diverse, inclusive team. Currently, 39% of our employees are women, and 61% are men, and we’re actively working through our diversity program to balance this ratio.
Our team is spread across different locations, and we believe in the power of diverse perspectives to drive success. At Gorgias, we’re committed to fostering an environment where everyone can thrive and contribute to shaping the future of our company.