We’re seeking a motivated and detail-oriented Sales Operations Intern to join our team (6 months internship). This role offers a unique opportunity to gain hands-on experience in sales operations while supporting the optimisation of our Salesforce platform and processes. You will be joining a team of 4 people.
As a Sales Operations Intern, you will assist in supporting our sales team and ensuring the efficiency of our Salesforce system.
Updating and maintaining Salesforce records for accuracy and completeness.
Assisting with data imports, exports, and deduplication tasks.
Verifying and cleaning up lead and account information.
Creating and updating basic reports and dashboards to support the sales team's needs.
Assisting in monitoring key performance metrics and pipeline health.
Supporting team members with Salesforce inquiries and troubleshooting basic issues.
Managing user roles, permissions, and profiles under guidance.
Assisting in documenting workflows and processes.
Suggesting improvements for operational efficiency.
Helping create training materials for Salesforce users.
Assisting in onboarding new team members onto Salesforce.
Last year of Master degree
A good level with the google tools (Sheets, Slides and Docs)
A passion for digging into technical processes, while making them clear and delightful for our internal operators and members
An excellent problem-solver mindset with proven analytical skills
Strong written and verbal communication skills in English & French
Great organization and follow-up skills
No fear of getting your hands dirty
Multitask
Knowledge of CRM tools is a plus (Salesforce & Hubspot)
A first experience in a Saas company
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