Technicien service clients - Bordeaux Quadient

Connect with Quadient

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels .

Votre mission

Rejoignez l’aventure Quadient au poste de Technicien Service Client, et apportez votre contribution sur une multitude de produits : machine à affranchir les colis ou encore, consigne de casier automatique : une belle occasion pour monter en compétences grâce la variété de projets qui vous seront confiés !

Votre quotidien

• Appelle le client avant toute intervention ou pour tout report d’intervention

• Installe, effectue la maintenance et désinstalle nos solutions Hauts Volumes

• Remonte les informations pour la mise à jour du parc dans les systèmes d’information et assure un reporting selon les process de l’entreprise. Participe à la qualification et au diagnostic de niveau 2

• Assure les formations clients

• Contribue à l’amélioration des produits et des process en remontant les informations terrain et en proposant des solutions

• Assure une relation technique et commerciale avec les clients conforme à l’image et aux engagements de l’entreprise. Participe notamment au développement du chiffre d’affaires de l’entreprise (indications commerciales, propose des contrats de services …)

Votre profil

• De formation bac+ 2 (DUT, BTS orienté technique) ou expérience significative
• Excellent relationnel, très bonne fibre commerciale
• Goût prononcé pour la technique
• Adaptabilité et autonomie
• Permis B obligatoire

Rewards & Benefits

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

People. Connected.