📋 Context

As Sales Operations Manager, reporting to the Head of Sales & Marketing, you will have a key role in Younited BtoB sales’ successes, supporting the acquisition strategy and helping the commercial teams to boost their productivity. To support Younited strong growth ambitions, we need to enhance the structure and processes of our commercial organization, and the Sales Ops has a key role to play in this transformation. You will be the key interlocutor between marketing and sales ensuring that both teams work together to maximize revenue potential and meet our objectives!

Your responsabilities :

• Acquisition strategy / Business insights

• Work closely with Marketing & Sales to enrich new targets identification processes to identify untapped opportunities

• Work with marketing and sales to develop a robust sales/account scoring framework for inbound and outbound deals, allowing for prioritized lead and account management based on clear criteria (account tiering and prioritization, Lead Scoring).

• Sales processes efficiency

• Establish standardized sales practices (activity levels, pipeline management, go live management)

• Oversee sales tools : drive the adoption of hubspot as CRM and other sales-related tools (LinkedIn Sales Navigator, Kaspr, SEMRush, etc.), propose other relevant tools to boost sales efficiency, oversee CRM data quality

• Maximize sales automation (sequences, maximize the use of our CRM including IA processes, CRM data quality)

• Enrich the Sales playbook to accelerate new comers’ on-boarding (Notion)

• Sales Performance reporting

• Sales performance track through ad-hoc analytical reviews and recurrent business reviews (weekly, monthly, quarterly),

• Analyze over/under-performance and propose solutions to improve the sales KPI

• Build up sales performance dashboards (HS only)

• Sales Planning

• Sales territory : ensures account/prospects are correctly assigned to maximize conversion and boost account performance, inbound attribution (account attribution)

• Sales capacity : work closely with the Head of Sales on new sales on-boarding

• Sales objectives set-up (KPI nature, levels, etc.) (with the Head of Sales) and follow-up

🫵 About your profile

• 3-5 years of professional experience, in a Sales Ops role and an analytical role (Analyst, Consultant, Finance roles, etc.)

• You are a real team player with strong interpersonal skills who wants to interact with different stakeholders in the company

• You have strong leadership skills and enjoy cross-functional teams animation

• You are an autonomous, self-motivated and organized person.

• You are a strong problem solver and a data lover

• You are familiar with some or all of the following tools : Hubspot, LSN, Similarweb, PowerBI

🎁 Other benefits from joining Younited ?

• Offices in the center of Paris (9th)

• An international work environment and the opportunity to do a mission in one of our international offices (Barcelona, Lisbon, Roma)

• An entrepreneurship mindset and a teamwork spirit

• An individualized managerial and HR support during onboarding and throughout the Younited journey

• A continuous learning environment with the opportunity to take individual and collective trainings and “Friday workshops” in Tech department

• A particular attention to the work/life balance

• Support for young parents, including the opportunity of being part-time the week of return to the office

• An hybrid remote policy (until 2 remote days per week)

• 33 days of paid leave

• Luncheon voucher card

• Team buildings in France (Winter & Summer Parties) and within your team

Younited is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

👥 Recruitment process​

- A first video chat with Aurélien, Talent Acquisition Manager, to get to know each other and tell you more about Younited, our corporate culture & values (30’)

- An interview with Pauline, Head of Sales & Marketing, your future manager.

- A business case to do at home

- a Discussion with Anne-Gaelle, Head of Marketing