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Contentsquareは、東京に拠点を置き、情熱的なエンタープライズカスタマーサクセスチームメンバーをAPJチーム向けに募集しています。このチームでは、クロスファンクショナルなContentsquareグループ（プロダクト、カスタマーサービス、マーケティング、カスタマーケア、エンジニアリングなど）と密接に連携し、それらのグループ内で強力な効果的な関係を築き維持することが求められます。最終的には、お客様のポストセールスエクスペリエンスを所有し、お客様の成功に影響を与える問題のエスカレーションポイントとなります。これは、お客様が戦略的なビジネス目標を達成し、Contentsquareの製品から価値を実現し、クライアントのサブスクリプションのリニューアルとアップセルにつながるようにするためのものです。あなたは顧客のポートフォリオを管理し、Contentsquareソリューションの使用サイクル全体で顧客の中心的な連絡先として機能します。割り当てられた顧客内で、エグゼクティブな役職を含む複数の連絡先と強力な関係を築き維持します。新しいクライアントをガイドし、Contentsquareプラットフォームの最適な利用と採用を達成するためのトレーニングを行います。また、Contentsquareの製品の能力についてより深い理解を開発し、クライアントに革新的な分析方法論を普及させることを責任とします。理想的には、データストーリーテリングで輝く優れた問題解決者および洞察提供者であることが求められます。

職務内容：

あるいは：

募集要件：

Why you should join Contentsquare:

▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done

▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits

▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact

▪️ Our clients, partners and investors love our industry-leading product

To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight:

▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

▪️ Work flexibility: hybrid and remote work policies

▪️ Generous paid time-off policy (every location is different)

▪️Immediate eligibility for birthing and non-birthing parental leave

▪️Wellbeing and Home Office allowances

▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours

▪️ Every full-time employee receives stock options, allowing them to share in the company’s success

▪️We offer many benefits in various countries -- ask your recruiter for more information

We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read ourJob Candidate PrivacyNotice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here. 

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.