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People Operations Specialist (12-Month Fixed Term Contract)

Résumé du poste
CDI
Paris
Salaire : Non spécifié
Télétravail non autorisé
Expérience : > 3 ans
Compétences & expertises
Contenu généré
Aptitude à résoudre les problèmes

Contentsquare
Contentsquare

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Le poste

Descriptif du poste

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

Employment Type:

This role is offered as a 12-month, fixed-term contract

About the job:

Are you passionate about enhancing employee experiences and driving positive change? We’re seeking a People Operations Specialist to join our People Services team. In this role, you’ll support and empower our team members while managing a broad range of People Operations responsibilities. You’ll help shape the employee experience, streamline workflows, and ensure compliance with local and international regulations. If you're proactive, solutions-focused, and thrive in a dynamic, global environment, this role is for you.

What you'll do

  • Act as the primary contact for employee queries, providing clear guidance on People Operations policies, processes, and programs.
  • Ensure a seamless onboarding and offboarding experience, supporting employees throughout their journey.
  • Collaborate with global stakeholders (HRBPs, Payroll, Talent Acquisition, Legal) to maintain efficient and consistent processes, with a focus on France
  • Identify and implement improvements in workflow efficiency, particularly in compliance-driven areas.
  • Proactively refine and build processes, contributing fresh ideas to enhance ways of working.
  • Stay updated on French employment laws and HR practices, serving as a subject matter expert.
  • Oversee the visa and sponsorship processes, ensuring regulatory compliance.
  • Support benefits administration, including health insurance, pensions, and other employee programs.
  • Develop and apply standardized metrics to evaluate HR programs, using data to drive continuous improvement.
  • What you'll need to succeed

  • 3+ years of experience in HR operations, with specific expertise in French labor law. Experience with other European countries, particularly the UK, is a plus.
  • Proficient in HR systems like Workday or similar HRIS platforms, with a focus on automation and data-driven decision-making.
  • Experience managing employee benefits, including health insurance, pensions, and local policy compliance.
  • A proactive, solutions-focused mindset with strong problem-solving abilities.
  • Experience in a shared services or centralized People Operations environment with high query volumes.
  • Knowledge of visa and immigration processes.
  • Experience in optimizing HR workflows, with a track record of building and improving processes.
  • Advanced level in both written and spoken French and English
  • Why you should join Contentsquare

    We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

    Here are a few we want to highlight:

    - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

    - Work flexibility: hybrid and remote work policies

    - Generous paid time-off policy (every location is different)

    - Immediate eligibility for birthing and non-birthing parental leave

    - Wellbeing and Home Office allowances

    - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

    - Every full-time employee receives stock options, allowing them to share in the company’s success

    - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

    - And more benefits tailored to each country

    We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant.

    Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here

    Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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