Accor Tech & Digital
Accor Tech is a team of over 1,200 innovative, business-focussed problem solvers!
Our engineers and hospitality tech specialists support our 5,500+ hotels and Corporate offices around the world.
We make sure the many intricate, globally connected solutions that power each individual hotel, and the global tech infrastructure that enables the business, provide a great guest and employee experience every day.
Our landscape is complex! We keep the global ecosystem operating smoothly every day of the year so hotels can deliver exceptional service. At the same time, we are constantly future proofing in a rapidly changing and competitive industry. Add in the challenges and opportunities of building a sustainable future, and you get the picture?
Why join the Accor Tech team?
We love the hospitality business, and we love what tech can do for it!
Your work will impact all of the 330,000 people who work for the Group every single day. And, of course, you and your team will influence guest satisfaction and loyalty - the core of the business. We love innovative, business-focused challenges. Accor Tech is for exceptional, creative and solutions-focused talents who love the excitement of real-life technical challenges.
Could that be you? Think of the challenge - and think what your impact could be! "
Expertise
Our #OneTechTeam focuses on the needs of owners, hotel managers and our Accor colleagues and we remain committed to leading technology innovation in our industry. We have six core teams:
- The Operations & Infrastructure and the Enterprise Architecture teams build, manage and future-proof the global structure and systems that Accor depends on.
- The Security team keeps complex local and global tech systems safe and stable.
- Tech for Hotels ensures 5,500 Accor hotels deliver great guest experiences today, and constantly innovate to meet the future.
- Tech for Teams powers the tech and business backbone that enables Accor to operate and manage the ever-evolving digital workplace.
- Global Support Services are the 24/7 problem solvers responsible for fast, easily accessed system support.
- Strategy & Performance takes care of the definition, planning and execution of our strategy that future-proofs our business and ensure we remain competitive.
Organization and work style
We are a truly global and diverse team representing almost every country in the world.
Our teams are working across our two Tech Centers in Paris and Bangkok, in over 35 offices globally and in many hotels. We also have support partners in India.
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All our team members are ambassadors of our #OneTechTeam mindset. You will be encouraged to speak your mind, share ideas, connect with your colleagues around the world, and you can expect the same from the #OneTechTeam leaders.
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Regular online and hybrid town halls and informal meetings with #OneTechTeam leaders will keep you inspired and informed. A weekly Mood Survey will give you the opportunity to make your voice heard.
Presentation
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 3,200 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.
At Accor, we place people at the heart of what we do, creating emotion for our guests, positive impact and nurturing passion for service and achievement beyond limits.
Our playground is more than 45 brands from luxury to economy with 5,500 hotels, 10,000+ restaurants serving 100 million customers.
Dare to impact the world!
What they are looking for
We are looking for bright minds, bold pioneers, and change makers. At Accor, we envision the future of hospitality as a fusion of extraordinary experiences, cutting-edge solutions, and, above all, human values:
BE ALL YOU ARE Our culture is inclusive. Work, do what you love, and live in an environment that suits you.
GROW & CREATE YOUR PATH We love revealing and empowering you, to let you invent your own future. Cultivate your curiosity and be the adventurer of your career.
WORK WITH PURPOSE We take care of the world that surrounds us. Our mission is human, essential: to bring cultures together, open windows on the world, and provide unforgettable experiences, day after day.
ENJOY & FEEL VALUED We recognize and value your commitment. Live an experience like no other, in a group that takes care of you.
Good to know
Joining Accor’s Tech & Digital teams, you can expect:
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International Playground: immerse yourself in an international environment, surrounded by people who share your passion for tech, travel, and leisure.
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Direct Impact: take on challenges that will directly impact business. Think tech in a greener way.
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Continuous Growth: be part of a company where your development is a daily journey (tailored Talent Management cycle, career paths, tech training platform and certifications, hackathons, tech communities and more!)
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ALL Heartists Program: benefit from exclusive hotel discounts, flash offers and even more advantages with our partner brands.
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Flexible Work Options: work from everywhere, whether it is from home, our offices, or even our hotels and coworking spaces.
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Attractive Facilities in our Headquarters: enjoy collaborative workspaces, a company restaurant, concierge services, and recreational areas for play and sports.