🛠 IT Operations & Technical Support

• Assign and track bugs and Apiday tickets using our internal tools.

• Manage and update Apiday’s public website.

• Follow up on operational KPIs and help update dashboards.

🔐 Security & Compliance

• Perform access reviews and security checks.

• Assist in GDPR compliance efforts.

• Send security reminders and help organize cybersecurity training.

⚙️ Tool Integrations & Automation

• Assist in the integration of new tools and track their adoption.

• Help automate reporting and support quality assurance (QA) testing.

• Contribute to technical documentation and internal best practices.

✅ What Makes You a Great Fit 🐝

Hard Skills 🎯

• Comfortable using ticketing and bug-tracking tools (Jira, Notion, etc.).

• Basic knowledge of website management (CMS, HTML/CSS).

• Interest in cybersecurity and compliance (GDPR, access review).

• Scripting/automation skills are a plus (Python, SQL, etc.).

Soft Skills 🌟

• Autonomous & proactive – You don’t wait for answers; you find them!

• Action-oriented – You love solving problems and getting things done.

• Curious & organized – You’re rigorous and enjoy documenting your work.

🎓 Who We’re Looking For

• Currently studying engineering, IT, or a related field with a strong interest in IT operations.

• Some experience in IT support, security, or tech project management is a plus.

• Fluent in English (we’re an international team!).

• Screening call with Pierre

• Call with Clément, CTO

• Call with Charles, Co-Founder & CEO