WE ARE BETCLIC 

Betclic is a tech company specializing in online gaming and a leader in sports betting in several European countries. Every day, Betclic is committed to fueling the passion for sports by providing players with the best entertainment experience through innovative cutting-edge technologies, ensuring a safe and healthy gaming environment. 

Betclic, headquartered in Bordeaux, France, is a multicultural and international company with nearly 950 employees spread across 5 European countries: France, Italy, Malta, Poland, and Portugal. 

Do you have a passion for the world of sports and gaming? Do you enjoy challenges and contributing to collective efforts? Join the adventure! 

Position based in Bordeaux with the possibility of 3 days of remote work per week.

ENTER THE GAME 

To support Betclic's growth, we are looking for a new analyst, to join our new Performance team in the Safer Gaming department. 

Since its creation, the Safer Gaming department has aimed to provide a protective framework for players to safeguard minors and players who may have a problem with gambling. 

The new Performance team's mission is to bring customer protection to the next level, by identifying and working on ways to improve the way we work; either through continuous improvement and small iterations, or through radical, innovative changes! 

YOUR ROLE WITHIN BETCLIC 

In this context, your missions are as follows: 

• Quality analysis :  
  • Perform quality assessments of our daily operations 
  • Liaise with the operations teams to correct issues spotted during quality checks 
  • Report quality assessment outputs, illustrating key performance metrics, to management 

• Knowledge :
  • Master all aspects of operational processes and workflows 
  • Benchmark best market practice in terms of customer protection 
  • Back up the Safer gaming training team with targeted coaching and training 

• Quality system definition :
  • Contribute to operational performance improvement through targeted recommendations, in collaboration with the training team 
  • Contribute to continuous improvement of our quality system 

WHO ARE WE LOOKING FOR? 

We're looking for colleagues with a good sense of humor, respect, and kindness, a bit of zeal and a real passion for their profession! 

This job is for you if you have: 

• At least one proven successful work experience on a relevant position (data analysis, project management, etc.) 

• Strong analytical skills that you leverage to inform decision-making  

• An obsession for quality and detail  

• Strong verbal and written communication skills 

• An ability to work collaboratively with operational teams 

• Full fluency in English and French (COMPULSORY)

WHAT ARE THE RECRUITMENT STEPS? 

• If your application is selected, Elodie will contact you within 2 weeks to conduct an HR prequalification interview (30 minutes). 

• You will be asked to complete the AssessFirst Test, which evaluates your personality, motivations, and reasoning abilities. 

• You will have an interview with Antoine, the Performance manager and your potential future manager 

• You will then have an interview with Nicolas, the Strategic program Director 

• Elodie will conduct a final HR interview where you will also discuss the results of your AssessFirst Test. 

To provide an ideal candidate experience, the Betclic recruitment process typically lasts 4 to 8 weeks 

WHAT CAN YOU EXPECT? 

• 25 paid vacation days and 10 "RTT" days 

• A Ticket Restaurant® card loaded with €10 per day (50% funded) 

• 100% coverage of a health insurance plan for you and your children 

• 50% coverage of transportation costs or an annual sustainable mobility bonus (€230 for sustainable commuting) 

• An advantageous telecommuting policy 

• An annual training program 

• Exceptional office facilities with a rooftop for sunny breaks and lunches overlooking the Cité du Vin 

• Internal events to spice up your daily routine 

• Free sports classes at our facilities 

And most importantly, the opportunity to work in a young, friendly, and fun atmosphere! 

This is a permanent position available in Bordeaux as soon as possible. 

Betclic Group - 117 quai de Bacalan 33300 BORDEAUX 

All our positions are open to people with disabilities.