Betclic Group
Betclic Group

Quality Analyst F/M

Permanent contract
Bordeaux
Salary: Not specified
A few days at home
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Betclic Group
Betclic Group

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Questions and answers about the job

The position

Job description

WE ARE BETCLIC  

Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech industry, with strong and sustained growth over the years, we believe in innovation through diversity and inclusion and encourage everyone to reach their full potential. With our multicultural team, we provide an optimal, safe and responsible gaming experience, powered by cutting-edge technology. 

WHY JOIN US?  

At Betclic, success comes from passionate and committed teams. Here's why you'll love working with us: 

An international and creative environment where every project is an opportunity to innovate 

Hypergrowth that brings new challenges and development opportunities every day 

A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us.  

A unique and friendly atmosphere, with 1,300 employees across 5 countries and our headquarters in Bordeaux 

Are you passionate about sports and tech? Join us and help shape the future of online gaming! 

ENTER THE GAME 

At Betclic, we want to provide our customers with the best gaming experience, in a safe and sustainable way.  

Therefore, to support Betclic's commitment to customer protection, we are looking for a Quality Analyst, to join our Safer Gaming department. The Quality team makes sure that our operations stick to the highest performance standards and provide the best protection level to our customers all year long.  

YOUR ROLE WITHIN BETCLIC

As a Safer Gaming Quality Analyst, your missions are the following: 

QUALITY ANALYSIS:

  • Perform quality assessments of our daily operations 
  • Liaise with the operations teams to correct issues spotted during quality checks 
  • Report quality assessment outputs, illustrating key performance metrics, to management 

    • KNOWLEDGE:

  • Master all aspects of operational processes and workflows 

    • QUALITY SYSTEM DEFINITION:

  • Contribute to operational performance improvement through targeted recommendations, in collaboration with the training team 
  • Contribute to continuous improvement of our quality system 

    • WHO ARE WE LOOKING FOR? 

    We are looking for passionate and curious professionals who bring kindness and a touch of enthusiasm! 

    This job is for you if you have: 

  • Strong analytical skills that you leverage to inform decision-making  
  • An obsession for quality and detail  
  • Strong verbal and written communication skills 
  • An ability to work collaboratively with operational teams 
  • Full fluency in English and French 
  • No specific knowledge of the gaming industry or of safer gaming is required (but possessing them would of course be a strong plus). 

    • WHAT ARE THE RECRUITMENT STEPS? 

  • If your application is selected, Nicolas or Antoine will contact you within 2 weeks to conduct an HR prequalification interview (30 minutes). 
  • You will be asked to complete the AssessFirst Test, which evaluates your personality, motivations, and reasoning abilities. 
  • You will have an interview with Antoine, the Performance manager  
  • You will then have an interview with Nicolas, the Strategic program Director 
  • Elodie will conduct a final HR interview where you will also discuss the results of your AssessFirst Test

    • To provide an ideal candidate experience, the Betclic recruitment process typically lasts 4 to 8 weeks 

    WHAT CAN YOU EXPECT?   

    ✅  25 days of paid leave and 10 RTT days 

    A Ticket Restaurant® card credited with €11 per day (€6 per day funded by Betclic) 

    100% health insurance coverage for you and your children 

    50% reimbursement of public transport costs or an annual sustainable mobility allowance (€230 for commuting with sustainable transport) 

    Hybrid work model 

    Access to a vast training catalog, with opportunities for professional development every year 

    Extraordinary office spaces with a rooftop where you can enjoy sunny breaks with a view of the Cité du Vin 

    Internal events to liven up your daily life 

    On-site sports classes and organized tournaments (Pilates, circuit training, boxing, yoga, futsal, padel, tennis…) 

    Permanent contract, available immediately in Bordeaux  Betclic Group – 117 Quai de Bacalan, 33300 BORDEAUX 

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