BRIGAD
BRIGAD

Sales Operations Manager

Job summary
Other
Paris
Salary: €40K to 50K
A few days at home
Experience: > 5 years
Skills & expertise
Generated content
Aircall
Excel
Sql
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BRIGAD
BRIGAD

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Questions and answers about the job

The position

Job description

Our Mission

“Make work attractive and accessible to all"

Brigad is a mission-driven company founded in 2016 with the purpose of enhancing the value of work and making it accessible to everyone. Brigad is a specialized application for the restaurant and healthcare sectors. Through their app, 23,000 professionals access key opportunities, contacts, and resources to succeed professionally. Businesses can easily build a network of trusted professionals and quickly find solutions to their staffing needs.

“Where Passions Thrive”

Our Values

Brigad's fundamental values guide us every day, to face these challenges with coherence and build an extremely strong culture:

Brave: Be bold and make courageous moves

Impact: Do things that make a real difference

Care: Pay attention to all the people around you

Enjoy: Love what you do and have fun

Your mission

  • You will be in charge of Sales operational success. Your mission is to optimize global Sales tools and processes, to help the team focus on their core work. This role reports to Chief Revenue Officer. 

    • Your responsabilities

  • Make proactively recommendations to improve Sales team’s productivity & performance: from prospect scoring to Sales tools stack rationalization, the Sales Operations manager has to run analysis and manage projects to implement solutions, in collaboration with the Chief Revenue Officer.
  • Be in lead on the CRM optimization: audit of our existing CRM, propose recommendations and implement updates. It will be your first main project at your arrival.
  • Be responsible for Sales' data quality from A to Z: ensure with Tech team the efficient integration of various data sources (CRM, Aircall, etc.), update Sales dashboards and detect abnormal KPIs evolutions.
  • Be in charge of Sales training on your project: with the support of Sales managers, train teams on new processes or tools, and create simple and qualitative Sales knowledge base* Work closely with the Marketing, Product, Data and Sales teams: make sure no-one is working on silos on Sales Ops projects
  • Become the point of contact for Sales process questions: On the top of long term projects, answer Sales teams and managers’ questions about Sales processes

    • We're looking for someone with...

  • At least 4-5 years of experience in Sales, CRM implementation or Consulting. Having some experience in Sales Ops is a plus but not mandatory
  • Proven experience in project management with transversal teams (C-levels, marketing, product, data and sales teams)
  • Analytical skills: very good knowledge of Excel and data crunching is a must. Knowing SQL is a strong plus, you are at least not afraid to learn fast about it
  • Strong understanding of CRM processes and tools. Having already participated in a CRM implementation is a strong plus
  • Both thinker & doer : strong analytical skills but also the ability to implement processes or tools by yourself
  • Creative problem solver: ability to detect issues and imagine creative solutions with limited resources
  • Good communication skills, oral and written
  • Ability to work independently by prioritizing effectively
  • Fluent professional English is a must

    • We live by our values in many ways to create the best experience possible for our employees.

    Brave: We strongly believe that for the same job and level, employees should be equally paid. We’ve developed our internal salary grid to ensure equity among employees. We want Brigad’ success to be your success too: we grant BSPCEs to all our employees, we know joining a scale up sometimes means navigating into the unknown.

    Impact: Being a mission driven company means having an impact on the society and also on our employees. We are proud to be an Eco responsible company, engaged on several CSR projects (Diversity with Tech Your Place,…). We have chosen to maintain salaries during maternity/paternity leave. All employees can take advantage of this benefit, no matter their tenure at Brigad. We also offer 4 additional days of leave in the month following the return from maternity/paternity leave, to enable employees to ease back into work in the best possible conditions.

    Care: We identify ourselves as an office first company but with a flexible working environment where you don’t have to chose between working or spending time with the people you care the most. We offer up to 7 days of remote work per month in France and for our employees having parents/grandparents living in another country, we offer them a full remote week to spend more time with them every year.

    Enjoy: We enjoy working together not just through company monthly events or seminars, but also by learning together. We’ve created career ladders for our teams, with real opportunity to develop new skills, expertise, and grow in a new role with our internal mobility program.

    Brigad ensures equal opportunities for all candidates. Each application received is considered regardless of ethnic and racial origin, opinions, beliefs, gender, sexual orientation, health or disability.

    We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or our values.

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