Support Specialist in Automation

Permanent contract
Prague
Salary: Not specified
A few days at home

Bühler Praha
Bühler Praha

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Questions and answers about the job

The position

Job description

  • Provide daily 2nd level remote support to our customers using real-time data and notifications from the internal system

  • Resolve automation-related incidents in the milling, chocolate and beer industries

  • Collaborate with other Bühler specialists (e.g. automation engineers) on individual cases

  • Manage tasks and initiate the quality notification process within our cloud-based ticketing system


Preferred experience

  • Degree in mechanical engineering, electrical engineering, automation or a related field; or similar experience in a technical position

  • Hands-on experience with industrial automation

  • Strong knowledge of automation processes (process control system, visualization system)

  • Proficiency in English, both written and spoken - daily communication with international colleagues and customers

  • Knowledge of German and Czech is an advantage (not required)


Recruitment process

  1. Phone conversation

  2. Assignment (A technical assignment that will test your automation/PLC knowledge and critical thinking)

  3. 1st round interview (Company fit, discussion about past experience, company presentation, alignment of expectations)

  4. 2nd round interview (Technical discussion, project discussion)

What we offer?

  • Competitive salary, employee contract (HPP)

  • 25 days holiday/year

  • Flexible working hours

  • Up to 40 % home office

  • Meal allowance (123 CZK / day)

  • Annual bonus on top of your salary

  • Benefit Plus plan (15 600 CZK / year)

  • Pension fund contribution of 500 CZK / month

  • Mobile phone allowance (10 000 CZK)

  • Mobile phone plan with unlimited data and calls

  • Multisport card for 600 CZK / month

  • Modern offices directly at Pankrác (Metro C), with parking and bike parking

  • Great coffee and fruit in the office

  • Fitbreaks, events, workshops, birthday celebrations and company parties

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