The Group Partnership Department is responsible for building and enhancing Coface's partner network, generating business opportunities, and fostering collaboration. We work with:

• Insurers in regions where Coface does not hold an insurance license.
• Distribution Partners such as banks, insurers, and associations that promote and distribute Coface solutions to their clients.

Our team is focused on transforming the partner network into a comprehensive and dynamic distribution channel.

The Partnership Success Manager is responsible for optimizing go-to-market process and developing the awareness of Coface partnership business internally and externally.

He/she will support Group Senior Partnership Managers and local teams to provide go-to-market guidelines and tools to optimize the start or the relaunch of partnerships. He/she will propose customized approach considering the framework and specificities of each case.

The Partnerships Success Manager will work to ease access to relevant documentation and training by Senior partnership managers and local teams. He/she will be in charge of creating contents and a library of documents /trainings, of guiding teams in structuring the right go-to-market plan (incentive, marketing materials, training, events, etc.) and in analyzing performance for continuous improvements.

In this role, he/she will collaborate with various internal teams, including MidMarket, marketing, communication, Sales, Product manager …, to ensure that proposed solutions meet local teams’ and partners’ needs.

The ambition of the Partnership Success Manager is to create efficient and powerful go-to-market process.

In addition, you will be developing awareness on Coface Partnership Business by handling internal communication and scheduling/organizing events aiming Coface internal partnership community (seminars, workshops, internal communication…) and gathering some partners’ representatives (Partner Days, social media, etc.)

Responsibilities

• Define go-to-market framework and guidelines
• Monitor performance, collect feedback and suggestions from partners, local teams, etc . for continuous improvement
• Create training programs to develop partnership expertise within Coface and awareness within partners’ organization: eLearning program, workshops, webinars, seminar, training documentation, etc.
• Schedule and organize events to promote and to develop awareness and Partners trust like Partner Days, internal / external communication... Propose and test new initiatives in this perspective.
• Share knowledge and best practices across the regions to foster collaboration and improve overall sales performance.
• Structure libraries of tool kits: training, communication & marketing documents, incentive schemes to engage partner’s sales force, etc.
• Watch market trends of new tools and methods for state-of-the-art communication, training solutions, and workshops (in-person or remote).

• Master’s degree with 5 –to 10-year experience in communication & marketing.
• Excellent communication skills are key for being successful.
• High proficiency of English is a must; 2 additional languages will be a plus
• Ability to effectively communicate complex information in a clear and concise manner, considering language barriers and cultural sensitivities.
• Keen eye for details and quality. An analytical and synthesizing mind, as well as excellent organizational skills
• We are looking for a team player that actively collaborates with team members, sharing knowledge and ideas, and contributing to the collective success of the team.
• Experience in producing communication materials and content like videos, elearning modules, etc. with standard tools (Microsoft – sharepoint, clipchamp, forms-, E-Learning - Rise, StoryLine-, Docebo, others)
• Keen to keep learning: Ability to acquire more in-depth expertise in products or solutions being offered.
• Client intimacy & client satisfaction are core values (clients meaning local teams and partners)