• You’ll create an account plan for the clients in your portfolio.

• You’ll work on strategies for your targeted clients.

• You’ll manage the onboarding: When a new customer signs a contract, you’ll help to set it up and make sure everything goes smoothly.

• You’ll be responsible for answering any business or legal questions your clients have.

• You’ll look for chances to sell more products or services to your clients (cross-sell, up-sell).

• You’ll develop good relationships with the stakeholders to make sure they stay loyal to your company.

• You’ll try to anticipate your clients’ needs and work with the support team to offer them the right solutions.

• You’ll be involved in the department’s activities: suggest processes improvements or increasing knowledge about the industry.

• You’ll keep track of all client information in our CRM tool (Zoho).

• You’ll make sure clients follow through with their contracts, including financial and legal agreements, and try to renew them when they’re about to end.

• You’ll manage client risks and crises, take action to fix them if they come up.

• You’ll create success stories to share them with your team.

• Advanced French and English language skills (minimum C1 proficiency level).

• Approximately 2 years of experience in a similar role, selling B2B SaaS solutions or working in Customer Success, with a strong desire to transition into sales.

• Willingness to work in a hybrid model (3 days in the office / 2 days remotely) in one of our offices in Lille or Paris.

• Willingness for business travels, e.g. for Business Expo, meetings with clients.

• Excellent communication skills, a client-focused mindset, strong sales and account management skills, effective organizational and analytical capabilities, and the ability to collaborate within a team.

Benefits:

• Friendly home office policy

• Flexible working hours

• Meal vouchers and transportation subsidies

• Professional training

• Company library with the possibility to buy new books

• Celebrations of special events e.g. marriage, childbirth, work anniversary

• Language courses during working hours

• Local team dinners and global team events: Summer Party  and Christmas Party

• Annual bonus linked to work objectives

Please send your cv in English in order to apply for the position!

• 1st online interview (30 mins.)

• 2nd online interview (60 mins.)

• 3rd online interview (optional)

• Personal meeting and in-basket test (120 mins.). The meeting takes place in one of our offices in Lille or Paris.