Customer Success Analyst Internship (Set Up & Implementation) - Feb 25

Internship
Paris
Salary: Not specified
Starting date: February 04, 2025
A few days at home
Education: Master's Degree

Descartes & Mauss
Descartes & Mauss

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Questions and answers about the job

The position

Job description

As a CS Analyst you will be a part of Set Up & Implementation team under the Customer Success department, supporting the delivery of impactful solutions to our clients. You will play a key role in analyzing data, visualizing insights, and collaborating with internal teams to transform raw data into impactful business strategies.

Key Responsibilities:

  • Analyze multi-sources of data and corpuses using our NLP (natural language processing) platform to deliver valuable insights.

  • Suggest data visualizations and data formatting to effectively communicate quantitative and qualitative insights to clients.

  • Actively participate in project development with the Customer Success team, working alongside Strategists to implement solutions.

  • Collaborate with designers, futurists, and industry experts to build and deliver future scenarios for C-level clients in marketing, insights, and business functions.

  • Apply your analytical mindset to address client challenges, ensuring the delivery of high-quality, actionable solutions.


Preferred experience

  • Currently enrolled in a Master’s Degree in Business, Management, Marketing, Economics, Finance, or a related field.

  • Experience in areas such as Strategic Foresight, Data Analysis, and Quantitative & Qualitative market research; experience in Digital Marketing is a plus.

  • Past experience working on data-centric projects involving data analysis, interpretation, and visualization is essential.

  • Strong analytical and problem-solving skills, with a proven ability to derive insights from complex datasets.

  • Advanced level in MS Excel is required; familiarity with Power BI or similar tools is a plus.

  • Fluency in both English and French is required

  • You are creative, curious, and a big-picture thinker, with a passion for marketing and business across diverse industries.

  • You thrive in a start-up environment where agility, collaboration, and a proactive mindset are valued.

  • Excited to work on projects with Fortune 500 clients (e.g., L’Oréal, Galeries Lafayette, McDonald’s)

    D&M believes diversity drives innovation and is committed to creating an inclusive environment for all employees. We welcome candidates of all backgrounds, genders, and abilities to apply. Even if you don’t meet every requirement, if you’re excited about the role, we encourage you to go for it—you could be exactly who we need to help us create something amazing together!


Recruitment process

  • 30 mins chat with HR team

  • 30 mins chat with the hiring manager

  • A case study on a mission related to the role

What we offer:

Fixed Flexible working arrangements:

  • A flexible hybrid approach to work;

  • Work from home (or wherever you perform best) up to 3 days per week;

  • 2 days per week in the office with your colleagues (We Work spaces in Paris 9eme);

  • Access to WeWork offices worldwide

An international, diverse, and inclusive work environment:

  • Join a team that already has 18 nationalities and continues to grow;

  • Regular team building activities & drinks after work

  • International company offsite (the most recent one in Tuscany in 2024).

Company benefits:

  • 50% of transportation is reimbursed;

  • Swile card

  • 25 days off + RTT + your birthday off 🎊

  • Mutuelle

Continuous learning and development:

  • A culture that promotes professional growth and well-being, guided managers and peers;

  • Access to training and development resources.

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