As part of our Marketing team, your mission will be to:
- To enhance our brand and product communication by crafting compelling content (in English only) that engages and grows our communities;
- Respond promptly and effectively to customer inquiries and requests across social media and our digital customer care platform.

👉 Content Marketing:

• Create and Translate Content: Develop and adapt engaging content that reflects our brand: blog articles, email newsletters, ads, digital activations, scripts interview, …. Your imagination would be the only limit of your creativity!

• Localization and Transcreation: Support the team in adapting and localizing our product for English-speaking markets, ensuring that our investigations retain their life-like quality and immersive experience.

• Digital Asset Production: Lead or collaborate in the production of digital assets—from concept to brief, all the way through to publication.

• Market Monitoring: Keep a pulse on the entertainment industry, identifying emerging trends and partnership opportunities that can elevate Detective Box.

👉 Customer Success:

• Customer Engagement: Provide expert guidance, actively listen and respond to customer inquiries, building strong relationships with our players and ensuring their complete satisfaction.

• Cross-Team Collaboration: Work closely with internal teams, including product development, technical support, and marketing, on various projects.

The position is also available is alternance contract.

🕵️ Who We’re Looking For:

👉 Skills

• Language: Native English speaker with strong French comprehension skills.

• Education: Degree in journalism, literature or communication.

• Digital Experience: At least 6 months of digital experience.

• Social Media: Strong understanding of social media platform dynamics.

• Writing Skills: Outstanding writing skills, with impeccable spelling and grammar.

👉 Personality

• Empathy and Problem-Solving: Quick to understand others’ needs and find the best solutions.

• Creativity: Aesthetic sense and a creative mindset.

• Investigation Enthusiast: Passionate about investigation in all forms—whether in games, literature, cinema, series, or documentaries.

• Proactive: A self-starter who isn’t afraid to share ideas. We value enthusiasm and initiative.

• Dynamic: Action-oriented, energetic, and capable of multitasking across teams.

Does this sound like you? Apply now!

We’re based in Bordeaux (South-West France), and you’re welcome to work alongside us here.

However, we’re also open to applicants for fully remote work, whether in Paris or elsewhere around the world, as long as there’s no more than a two-hour time difference from the Paris time zone.

Interview #1: One interview with our Head of Care Ops, Devaki, and our Head of Brand and Content, Kathleen (30 minutes)

Interview #2: Use case + presentation (1H)

(If needed) Interview #3: Meeting with the founder, Emilie.