Job Description

Act as the local people operations expert, providing expert guidance to employees, business leaders, Strategic P&C Business Partners and global COEs on various people topics relevant to the specific market. Handles tier 2 level people operations query escalations, actively resolving employee queries.  

Supporting the deployment of P&C initiatives and driving continuous improvement of people operations services as well as championing employee experience initiatives in collaboration with the Workplace Experience and Employee Experience teams. 

Key Responsibilities 

• Provide expert advice and guidance on people topics specific to the local market to employees, business leaders, HRBPs, and global P&C COEs. 

• Handle and resolve tier 2 people operations query escalations, ensuring timely and effective solutions. 

• Supports leaders with performance enablement actions, ensuring seamless guidance on performance improvement, and coaches managers on Dynatrace values and behaviours.

• Support the deployment of P&C initiatives including hiring, compensation, and talent development locally, ensuring alignment with global strategies and local market needs. 

• Actively resolve employee queries related to people operations, offering support and solutions to enhance the employee experience. 

• Contribute to the continuous improvement of people operations services by identifying areas for enhancement and implementing best practices. 

• Collaborate with local site leadership on P&C activities, ensuring alignment and effective communication. 

• Champion employee experience initiatives in partnership with the Workplace Experience and Employee Experience teams, promoting a positive and engaging workplace culture. 

• Ensure compliance with local labor laws and regulations, maintaining accurate records and documentation as required. 

• Provide regular updates and reports to the Director, Global People Operations, highlighting key activities, challenges, and achievements. 

Qualifications

• Bachelor’s degree in human resources, Business Administration, or a relevant experience considered. 

• Minimum of 5 years of experience in HR or people operations, with a focus on providing expert guidance and handling escalations. Experience in a multinational company is an advantage. 

• Strong knowledge of local labor laws and regulations. 

• Excellent communication and interpersonal skills. 

• Ability to manage multiple priorities and work effectively in a fast-paced environment. 

• Strong problem-solving skills and attention to detail. 

• Proficiency in HRIS systems and Microsoft Office Suite. 

Additional Information

• Dynatrace is a leader in unified observability and security. 

• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. 

• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. 

• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

• Preference will be shown to those candidates located within the Denver, Detroit and Waltham office locations. 

• This role is a contract position 

• Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is €71.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. 

Discover more perks & benefits

Growth opportunities - find out how Dynatrace supports your career development and personal growth journey: https://careers.dynatrace.com/grow-with-us/career-development/

Flexible working - our flexible and trusting work environment fits your current life situation: https://careers.dynatrace.com/ways-of-work/

Relocation Support - discover how we can support you if you wish to join us at one of our global locations: https://careers.dynatrace.com/relocation/

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.