Job Description

The Account Experience Solution is responsible for managing and continuously enhancing the product portfolio to support our fast-growing subscription-based business with over $1.5 billion in ARR. We operate mission-critical usage metering systems, provide customers with advanced tools for insights and control over their Dynatrace spend, and develop products to manage the entire subscription lifecycle. We are dedicated to digitally enabling the customer purchase journey, catering to both existing and future digital buyers, and driving Product-Led-Growth initiatives to accelerate the adoption of the Dynatrace Platform.

We are looking for a seasoned and visionary Product Lead to join our Solution leadership team. In this role, you will fully own and continuously develop the product vision, strategy, and roadmap. If you are a passionate leader with a strong blend of product and strategy experience, looking to make a real impact, and eager to contribute to accelerating our growth through product and business model innovations across the entire customer value chain, this role is for you.

Responsibilities

• Vision and Strategy: Craft a compelling product vision and strategy that aligns with business goals.
• Product Roadmap Ownership: Lead the development and execution of the product roadmap to address customer requirements and the dynamic needs of the business.
• Domain Expertise: Establish yourself as the domain expert across our entire Solution product portfolio and provide guidance and leadership to product managers.
• Stakeholder Management: Regularly engage with senior leadership across core areas like Sales, Business Systems, Finance, Marketing, Alliances, Post-Sales, R&D, and external partners to ensure product strategy meets the business objectives.
• Cross-Functional Collaboration: Work closely with highly cross-functional teams to develop and deliver impactful product solutions.
• Market Analysis: Conduct competitive analysis and market research to uncover opportunities and anticipate future trends.
• Customer Engagement: Present the product at customer briefings and regularly engage in customer interviews to identify recurring pain points and product improvement.
• Growth: Identify strategic organic and inorganic growth areas and develop product investment proposals.
• Data-Driven Decisions: Utilize data to drive decisions, communicate impact, and secure buy-in from senior executives.

Qualifications

• 10+ years in product management or equivalent roles within a SaaS company serving enterprise customers.
• 5+ years in a Product Lead role, preferably managing teams of 10 or more product managers.
• Extensive experience in building and managing subscription products at scale in a B2B environment.
• Proven track record in defining and developing product strategies and driving innovation in a fast-growing software company.
• Experience in identifying and driving Product-Led-Growth initiatives in a B2B setting.
• Ability to handle complex conversations with customers and senior stakeholders.
• Outstanding organizational and leadership skills, with a hands-on mentality and proactive approach.
• Excellent business acumen and a strong customer-centric mindset.
• Clear sense of ownership and accountability, paired with excellent communication skills and a strong bias for action.
• Ideally you already have prior experience in the Observability space.

Additional Information

What's in it for you?

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.    
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.    
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.     
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.    
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.     
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all  
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.    
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.  If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.  

Compensation and rewards  

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. 
• Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 90.000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience. 

Discover more perks & benefits

Growth opportunities - find out how Dynatrace supports your career development and personal growth journey: https://careers.dynatrace.com/grow-with-us/career-development/

Flexible working - our flexible and trusting work environment fits your current life situation: https://careers.dynatrace.com/ways-of-work/

Relocation Support - discover how we can support you if you wish to join us at one of our global locations: https://careers.dynatrace.com/relocation/

Company Description

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.  

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.