Qualifications
- Bachelors’ degree or in the process of a bachelor’s degree preferred.
- 5-6 years of experience delivering Salesforce application technical services (custom objects & fields, workflow and validation rules, page layouts, reports & dashboards).
- Salesforce Administration certification required.
- Salesforce CPQ Specialist certification (not required but preferred)
- Experience with setting us role, profile and permission base settings and SOX compliance.
- Experience with Salesforce CPQ preferably with a SaaS based business.
- Experience with data tools like Data Loader and Demand Tools preferred.
- Experience in supporting 1,500+ SFDC users preferred.
- Experience with other applications, such as Varicent, DocuSign, and Zendesk is a plus.
- Willingness to participate in Trailhead courses, obtain Salesforce certification(s) and eager to learn new technologies and take on additional responsibilities.
- Ambitious, highly motivated team player committed to delivering outstanding customer support aligned with Business Systems initiatives.
- Possess an understanding of commercial sales processes; demand generation, lead, opportunity, contract, sales order and booking management.
- Experience with Jira and Confluence.
- Experience with data management with focus on attention to detail.
- Excellent written and verbal communication skills with the ability to work across the organization with users at various levels of application proficiency.
- Ability to effectively juggle multiple tasks at the same time.
Additional Information
What's in it for you?
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
- Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Compensation:
Discover more perks & benefits
Growth opportunities - find out how Dynatrace supports your career development and personal growth journey: https://careers.dynatrace.com/grow-with-us/career-development/
Flexible working - our flexible and trusting work environment fits your current life situation: https://careers.dynatrace.com/ways-of-work/
Relocation Support - discover how we can support you if you wish to join us at one of our global locations: https://careers.dynatrace.com/relocation/
Company Description
Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.
Want to be part of a revolution? Already the leader in application monitoring solutions, Dynatrace is redefining the rules of performance with Dynatrace One, its new 3rd generation platform. We are searching for a Senior Salesforce Administrator to support our growing business and advance the value and benefits of information intelligence across our business applications.
Do you have what it takes? Come join our dynamic and growing IT center of excellence!