What You’ll Do

Ready to take the reins of our e-commerce platform and lead it to new heights? As our E-Commerce Platform Manager, you’ll be at the forefront of strategic development and execution, working hand-in-hand with Product Owners, Application Owners, and global partners. Your mission? To ensure everything runs smoothly and aligns perfectly with our ambitious business goals.

You’ll be the go-to person for overseeing change requests, defining governance frameworks, organizing resources, and making sure everything is on point in Steering Committees. Plus, you’ll deep dive into our backend modernization and optimization project, ensuring all business needs are met. And let’s not forget, you’ll be collaborating with top-notch digital agencies to drive successful developments and integrations, making our platform shine!

Drive Digital Excellence

• Backend Optimization Project (50%+):

1. Be the bridge between IT and business teams, making sure everyone is on the same page.

2. Lead workshops, figure out what’s needed, and keep track of progress.

3. Keep an eye on project milestones and make sure everything gets done on time.

4. Take detailed notes during meetings and make sure everyone knows what to do next..

• E-Shop Platform Development:

1. Manage the strategic development and implementation of the E-Shop platform across Australia, Canada, and Europe.

2. Oversee change requests, making sure they’re integrated smoothly. This includes setting up clear decision-making processes, establishing protocols for handling platform updates & change requests, and coordinating with various teams.

3. Help define governance and organize resources to meet diverse needs.

4. Get ready for and participate in Steering Committees, providing updates and gathering feedback.

5. Work closely with digital agencies to make sure developments meet our standards & goals.

What We’re Looking For

Experience

• Project Management: 3-5 years in digital platforms or e-commerce, with a preference for multi-country role experience.

• Agile Methodologies: Familiar with Agile practices and ceremonies.

• Industry Knowledge: Insurance industry experience is a plus, but not mandatory.

• IT-Business Interface: Proven ability to act as an effective bridge between IT and business functions.

Skills

• Technical Proficiency: Strong in Microsoft Excel and PowerPoint.

• Communication: Excellent skills in conveying complex information clearly and concisely.

• Project Management: Proficient in using tools like Jira or Confluence.

• Languages: Fluent in English; additional languages are a plus.

Personal Attributes

• Analytical Mindset: Love digging into data and solving problems.

• Detail-Oriented: You’ve got a sharp eye for the little things.

• Team Player: Great at working solo and with a team.

• Adaptable: Go with the flow and adjust to changing project needs.

• Global Collaboration: Love working with teams from all over the globe.

• Willingness to Travel: Ready to pack your bags and travel when needed.

Why Europ Assistance?

• Learn from the Best: You’ll be surrounded by experienced professionals ready to support your growth.

• Global Exposure: Work in a multinational and multicultural environment that broadens your horizons.

• Career Development: Gain invaluable skills in the digital services industry and set the foundation for a successful career.

Ready to Embark on this Adventure?

Are you excited about leading cutting-edge e-commerce projects on a global scale? Do you have the vision and drive to innovate and excel? We’d love to hear from you! Apply now to be a key player in our digital journey and help us shape the future of e-commerce. 🚀.

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