Job Description

You will join the Central Risk Management Department of Europ Assistance Holding, under the responsibility of the Chief Risk Officer of the EA Gorup. Acting as Risk Manager in charge of Internal Control, you will be responsible for ensuring that operational risks are managed through a dedicated, formalized internal control framework, coordinating activities carried out both at Holding and local entities level.

The main missions of the Risk Manager for operational risks include :

Promote & enhance the internal control framework within Europ Assistance companies

• Ensure the respect of Generali Group procedures related to operational risks area by implementing a consistent and homogeneous operational risk & internal control framework across the Group,
• Identify main operational risks of our entities, and make sure that they are covered by appropriate internal control processes, leveraging on existing processes and controls implemented in each department at Holding and local level,
• Coordinate the work by Group subsidiaries regarding internal control activities : definition of control plans, check execution of control testing and monitor permanent control results,
• Challenge and monitor the implementation of action plans/remediation actions resulting from operational risk framework, permanent control system, internal/external audit or regulators recommendations,
• Identify and share best practices between companies of the Group regarding internal controls on key processes,
• Develop and perform training or awareness sessions on operational risk and internal control framework.

Reporting activities

• Animate the operational incidents collection process within Europ Assistance companies,
• Produce periodically Operational Risk reporting to Generali Group,
• Contribute to various types of reports to the Management, the Board of Directors, Regulators (for regulated entities), etc.
• Contribute to answering questions from Regulators or subsidiaries when needed.

Projects

• Support Europ Assistance companies by providing standardized materials (tools and methodologies) and expertise on insurance sector,
• Participate to internal projects and provide support to the business when required,
• Maintain cooperative working relationship with other functions and coordinate internal control activities with other Control Functions (Compliance and Internal Audit),
• Be proactive in proposing improvements of the operational risk framework for Group companies.

Occasional travels in Europe will be necessary.

Preferred Experience

We are looking for a candidate who will be well-organized, autonomous, dynamic, proactive and with excellent communication skills.
If you are looking for a strong international experience, apply now!

• Previous experience(s) of at least 4 years in Audit and/or Internal control Department,
• Experience/Knowledge of the insurance industry (preferably non-life),
• Prior knowledge of the Solvency 2 regulation would be especially appreciated
• Ability to communicate fluently in English and French is required (both oral and written).

Recruitment Process

1/ HR 

2/ N+1 

3/ Optional : technical test, N+2, culture fit

Additional Information

• Contract Type: Full-Time
• Location: Saint-Denis
• Education Level: Master's Degree
• Experience: > 4 years
• 50% remote

About

With more than 300 million customers around the world and 12,000 employees in 36 countries, Europ Assistance is the 2nd global player of assistance services in 3 areas: travel, mobility, and personal care. Founded in 1963, Europ Assistance, the inventor of assistance, supports customers in over 200 countries and territories thanks to our network of 750.000 approved providers.

Our mission is to bring people from distress to relief – anytime, anywhere. We provide automobile assistance, travel assistance and insurance services, as well as personal assistance services such as the protection of the elderly, the protection of digital identity, telemedicine and the Conciergerie. The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and, how we do it.

Europ Assistance is part of the Generali Group, one of the world’s leading insurers. It is with the support and commitment of Generali, its shareholder, that the Europ Assistance Group has become the world leader in its sector. As long-standing partners, the two entities are jointly committed to future-oriented projects.

Our promise and tagline, "You Live, We Care" is what we stand for every day. We are a care business, delivered by people. "We care" means that we are caring, available, reliable and easy to work with. Our employees bring those values to life.

As a leader in the assistance industry, we are looking for a passionate, committed, and self-driven talent to help us shape the future of the industry.

Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.

Make an impact, join Europ Assistance!