Job Description

Reporting to the Head of Architecture, the Solution Architect delivers consolidated and global view of Europ Assistance’s Information Systems and guarantees the integration and simplification of its layers. Acting as a Chief Architect, he/she is responsible for long-term, strategic IT architectural direction and a holistic definition of the Europ Assistance's technology solution frameworks.

The Solution Architect works across all IT disciplines (application, data, integration, infrastructure, security and technology), all business (processes, activities, functions, information/data) and all Geographies/entities and will drive common approaches, technology selection and maximization of reuse across the enterprise.

Responsibilities:

IT transformation vision, strategy and roadmap

· Together with the CIO, IT Board as well as business functions, contributes to mid- and long-term IT Strategy definition

· Establishes overall systems architecture vision align with Business Capability Map, and ensures it is appropriately designed, leveraged and aligned with IT and business strategy

· Actively facilitates and participates in technical and business discussions relative to future architecture direction

· Aligns architectural strategy with business requirements

Standards, guidelines, policies and Governance

· Leads/facilitates the creation of governing principles to guide information, technology and solution decision making for the enterprise

· Creates Group standards, models, guiding principles and policies to help define and govern the future state architecture, business processes, information systems, data (aligned with Cybersecurity policy)

· Leads the development of the architecture based on the optimal architectural framework (e.g. TOGAF, Zachman …)

· Creates and maintains domain, program and solution architecture both at Group Level and at entity level to ensure common understanding of functional scope and architecture layers

Architecture Roadmaps and Blueprints

· Responsible for the development and maintenance of architecture blueprints and business capability map that articulate business strategy, future state business and technology architecture, architectural patterns and solutions

· Responsible for multiyear architectural roadmap, consolidating master plan and alignment with digital transformation strategic initiatives

· Develops and manages technology lifecycles, defines and designs transformational solutions, migration and retirement plans

Innovation Leadership, Technology Advisory and Advocacy

· Serves as a trusted advisor to EA leaders and business stakeholders in the development of the strategic roadmaps and investments plans

· Perform relevant technology market watch to anticipate risks and opportunities, recommends areas appropriate for study and Proof of Technology/Proof of Concept required to investigate architectural possibilities and related business benefits

· Engages with other Insurance/Assistance experts and key market players to understand the trends and participates in those activities to directly impact company’s core services, and contribute and influence to ensure company is viewed as a thought technology leader

· Develop internal architecture skills (Cloud, DevOps, App Framework, Integration, Mobility, RPA/AI, Machine Learning…)

Project and Operational Support

· Contribute to key projects, leading solution functional and technical architecture, especially as a key reviewer of the PIC (Project Investment Committee) process, organizing relevant reviews aligned with a gating process (Aegis, Idea, IFRS17, Core DRSA, NACE…) through respective Design Authority

· Closely interfaces with projects to ensure enterprise design principles, standards and methodologies applicable to each solution are scalable, adaptable, maintainable, secure, etc…

· Contributes to a reduction in IT complexity, enforcement of discipline and standardization of IT planning activities, consolidation of data and applications, and better interoperability of the systems

· Lead overall life cycle and decommissioning plan related to obsolescence and legacy management, foster the simplification and convergence of the IT landscape, as well as reduction of the technical debt

Preferred Experience

Master degree from a TOP School + Perfect command of English (in written & in spoken)
At least 10 years' experience in a similar position in an international organization :

• Relevant architecture discipline experience (integrations, data, services, infrastructure, applications). 
• Experience with data architecture of cloud-based solutions (e.g., applications (SaaS), platforms (PaaS)) within an Enterprise environment. 
• Experience of participation to complex / multi-countries programs/projects preferably in the insurance industry (or at least in the financial services industry covering BtB and BtBtC types of business models). 
• Experience in business capability map, process, technology and data modeling.
• Knowledge in user experience modeling, information design, and concept generation
• Excellent leadership and teamwork skills, decision making, and influence skills across all levels of an organization
• Strong results orientation (driving to deadlines, financial targets, project goals, etc.)
• Excellent presentation skills, including the ability to translate technical information into business terms (e.g., ability to explain complex technical solutions and architecture strategies to non-technical resources)
• Working knowledge on SAP or other ERP platforms, preferably in Life Sciences industry
• Certifications in architecture frameworks such as TOGAF or other service and control frameworks, such as ITIL or COBIT
• Working knowledge of technologies such as Big Data, Mobile, Cloud, Enterprise Integration Platforms, Infrastructure and Security solutions, etc.

Recruitment Process

1/ HR 

2/ N+1 

3/ Optional : technical test, N+2, culture fit

Additional Information

• Contract Type: Full-Time
• Location: Saint-Denis
• Education Level: Master's Degree
• Experience: > 10 years
• 50% remote

About

With over million customers around the world and 12,000 employees in 37 countries, Europ Assistance is the 2nd global player of assistance services in 3 areas: travel, mobility, and personal care. Founded in 1963, Europ Assistance, the inventor of assistance, supports customers in over 200 countries and territories thanks to our network of 750.000 approved providers.

Our mission is to bring people from distress to relief – anytime, anywhere. We provide automobile assistance, travel assistance and insurance services, as well as personal assistance services such as the protection of the elderly, the protection of digital identity, telemedicine and the Conciergerie. The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and, how we do it.

Europ Assistance is part of the Generali Group, one of the world’s leading insurers. It is with the support and commitment of Generali, its shareholder, that the Europ Assistance Group has become the world leader in its sector. As long-standing partners, the two entities are jointly committed to future-oriented projects.

Our promise and tagline, "You Live, We Care" is what we stand for every day. We are a care business, delivered by people. "We care" means that we are caring, available, reliable and easy to work with. Our employees bring those values to life.

As a leader in the assistance industry, we are looking for a passionate, committed, and self-driven talent to help us shape the future of the industry.

Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.

Make an impact, join Europ Assistance!