Mai Globe is looking for an intern to take care of the German market and create tailor-made trips to Sri Lanka (possible to extend it to Vietnam and the Maldives) for the German customers. As an intern, you will be in charge of direct sales with Evaneos customers. You will be the person who receives inquiries through the Evaneos platform and the main contact for travelers. As the contract will be with the local agency, the job could contain any or more of the following duties:

• Understand travelers expectations 

• Main contact for clients to determine travel needs, budgets, and preferences: tailor-made itineraries

• Match travelers’ requirements with transportation, accommodations, insurance, tours, and activities

• Advises clients regarding destinations, cultures, customs, weather, and activities

• Responsible for billing the travelers

• Handles travel issues, conflicts, complaints, cancellations, and refunds

• Builds and maintains relationships with travel and tour operators

• Quality monitoring during the trip

• Social media development

Additional information:

Duration & contract type: 4 to 6-month internship

Precise location: Colombo, Sri Lanka

Availability: ASAP, flexible in terms of starting dates

Salary: according to the profile

Other advantages: accommodation will be provided at the beginning of the internship, VISA provided, and computer and furniture provided

Working time per day and week: 40h per week

Languages required:

• German is mandatory

• English is needed as the internship is in an English-speaking environment

Ideal profile: previous experience in sales, interests in the tourism industry but not needed to follow tourism studies, customer-oriented, organized, and rigorous.

1. Application with CV and motivation letter

2. Video interview through the Willo platform

3. HR interview with Evaneos Recruitment Services if needed

4. Call with the concerned local agency manager