We are looking for a motivated Italian-speaking sales agent to join our partner agency’s team in Japan. You will manage travelers’ requests via the Evaneos platform and you will be the main contact for travelers in the Italian market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

Your missions as a sales agent in Japan

Reporting to Philippe, you will be responsible for the Italian market sales. Your main missions will be:

🕵️ Advising customers to offer them a tailor-made trip that meets their expectations

• Getting in touch with travelers through the Evaneos platform

• Understanding travelers’ expectations and specific needs

• Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing all the practical aspects of the trip

• Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget

• Handling booking management for hotels and activities

• Billing the travelers

🌟 Ensuring customer satisfaction throughout the trip

• Being the local point of contact for travelers throughout their trip

• Performing quality monitoring during the trip

• Handling travel issues, conflicts, complaints, cancellations, and refunds

Additional information

📅 Duration & contract type: permanent local contract (3 months of probation)

📌 Precise location: Tokyo- Aoyama Minato-ku (Japan)

🤝 Availability (Starting dates): by the end of the year

💲 Salary: 215 000 to 240 000 yens (monthly base) + variable on sales (6% on net margin) depending on experience

Advantages :

• Incentive on target reached

• 20 working days annual leave in the first year (excluding public holidays)

• Japanese Social Insurance. Pension funds

• Flexible working hours

• Remote work possible (in part-time)

✅ Core skills

• You are native in Italian and proficient in English

• You have 2+ years of experience in tourism and previous sales experience

• You know well Japan, its culture, traditions and points of interest

• You already live in Tokyo

• You have excellent interpersonal skills and you are customer-oriented

• You have already worked in the Evaneos network

💥 Bonus skills

• Good command of Japan Language will be an advantage

• You are not afraid of the unexpected and adaptable

• You enjoy problem-solving

• Organization and time management have no secrets for you

You don’t have all the skills listed? Apply anyway! Above all, we’re looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.

1- Profile selection (CV + cover letter) by Maëlis, Evaneos Recruitment Services manager

2- Final interview with Philippe, your future manager

🎊Welcome to Tokyo! 🎊