We are looking for an experienced and motivated german-speaking sales agent to join our partner agency’s team in Cape Verde. You will manage travelers’ requests via the Evaneos platform and you will be the main contact for travelers in the German market. With its network of over 1000 partner local travel agencies in more than 160 destinations, Evaneos participates in the recruitment of sales agents for its partner agencies. Joining an Evaneos partner agency means committing to continuously developing responsible tourism, and building a unique, more ethical, responsible trip, that aligns with Evaneos values and expectations for outstanding quality.

Your missions as a sales agent in Cape Verde

Reporting to Adilson Correia, you will be in charge of the German market. Your main missions will be:

🕵️ Advising customers to offer them a tailor-made trip that meets their expectations

• Getting in touch with travelers through the Evaneos platform

• Understanding travelers’ expectations and specific needs

• Providing travelers with guidance regarding destinations, cultures, traditions, and activities

🧳 Managing all the practical aspects of the trip

• Matching travelers’ requirements with transportation, accommodation, insurance, tours, and activities according to their budget

• Handling booking management for hotels and activities

• Billing the travelers

🌟 Ensuring customer satisfaction throughout the trip

• Being the local point of contact for travelers throughout their trip

• Performing quality monitoring during the trip

• Handling travel issues, conflicts, complaints, cancellations, and refunds

Additional information

📅 Duration & contract type: 1 year 

📌 Precise location: In Cape Verde preferably or teleworking

🤝 Availability: Immediately 

⏰ Working time per day: 8h

✅ Core skills

• You are native in German market and proficient in English 

• You have 2+ years of experience in tourism and previous sales experience 

• You know well Cape Verde destination, its culture, traditions and points of interest 

• You already live in Cape Verde

• You have excellent interpersonal skills and you are customer-oriented

💥 Bonus skills

• You have a good level in English or French.

• You are not afraid of the unexpected and adaptable 

• You enjoy problem-solving 

• Organization and time management have no secrets for you

You don’t have all the skills listed? Apply anyway! Above all, we’re looking for talented people who are enthusiastic about changing the face of the tourism industry by offering more responsible travels.

1️⃣ Profile selection (CV + cover letter) by Maëlis, Evaneos Recruitment Services manager

2️⃣ Final interview with Adilson Correia, your future manager

🎊Welcome to Cape Verde 🎊