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Client Launch and Marketing Support Executive - UK

Permanent contract
London
Salary: Not specified
Starting date: September 29, 2024
A few days at home
Experience: > 3 years
Education: Master's Degree

Foodles
Foodles

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The position

Job description

Launched in Paris in 2015, Foodles is transforming the B2B foodservice industry with a unique, exciting, and sustainable alternative to traditional corporate catering. We're more than just a food service - we are a fresh revolution, offering high-quality products around-the-clock through our revolutionary patented connected fridges, restocked daily by our dedicated delivery team. We empower companies to make Corporate Social Responsibility a core part of their organisation.

Foodles seamlessly blends technology with gastronomy. Our interactive, connected fridges offer self-service access all day long. We maintain an unwavering commitment to quality, sourcing fresh products and ingredients responsibly.

But it doesn't stop there; our commitment to the environment is deeply embedded in our company culture. From our products to our processes, we strive to minimise our environmental impact. Our unsold products find their way to those who need them most through local charities. We also encourage and provide opportunities for our employees to engage in community service fostering a culture of giving and growth.

With £50M in funding, we're now setting our sights on London, aiming to become the European leader in next-gen B2B cafeterias. We're recruiting a top-notch team to redefine how London does lunch. Join Foodles, be integral to our mission of reshaping corporate food culture across Europe, and let's make a difference together, one meal at a time!

Your mission:

We are seeking a dynamic and creative Client Launch Executive to help launch our smart fridge solutions on site at new clients. A key part of our Account Management team, this role goes beyond traditional project management—you’ll be tasked with developing and executing innovative, fun, and engaging strategies to boost adoption, awareness, and excitement around the launch of our smart fridges in workplaces.
 

Your responsibilities:

1. Launch (Planning, Implementation and Onboarding):

- Lead the end-to-end launch process for new clients, from planning to execution.
- Design creative and engaging onboarding of end users and launch campaigns that build excitement and awareness of our smart fridge offering. This may include launch day events, interactive demos, creative communications, and gamification to drive adoption.
- Develop tailored messaging and materials for each client to ensure that the launch resonates with their workplace culture and employees.

    2. Client & Stakeholder Management:

    - Work closely with the client’s internal teams to align the launch strategy with their company values, goals, and employee needs.
    - Collaborate with our sales, marketing, and product teams to ensure smooth execution of launch plans and consistency in messaging.

      3. Drive Adoption and Engagement:

      - Implement strategies to increase the usage of our smart fridges. You’ll need to think outside the box—whether it’s organising creative competitions, providing giveaways, or creating content that drives ongoing employee interaction.
      - Track key success metrics to measure the adoption and usage rates post-launch, and adjust strategies where necessary to maximise engagement.

      4. Marketing:

        - Managing the Foodles UK social channels utilising a mixture of content provided by the Foodles French marketing team and your own initiatives.
        - Owning relationships with many of our network partners as well as organising our Foodles attendance at various different exhibitions and events in London.


          Your profile:
          You are the right person for us if you recognize yourself in the following profile:

          - Naturally organised. With the ability to juggle multiple discussions with end users, timelines and different internal teams.
          - A creative mindset. Able to create innovative launch strategies or engagement events will be highly valued.
          - Personable and good at communicating - you’ll be collaborating with multiple teams and external clients to bring launch visions to life.
          - Self-motivated and results-driven, with excellent organisational and time management abilities.
          - Tech-savvy with an interest in innovative solutions, preferably with experience in technology-driven customer success or related fields.
          - Comfortable with tracking and using metrics to improve and adapt strategies
          - Comfortable with spending time on-site at clients around Greater London
          - Degree in Business Administration, Marketing, or a related field is preferred.



          What you can expect

          Join our dynamic and customer-centric team as a Client Launch and Marketing Support Executive, and play a vital role in ensuring the success and satisfaction of our clients as they embrace our cutting-edge office canteen solutions.

          - Competitive salary depending on experience
          - Free Foodles breakfast, lunch, snacks & beverages
          - Private Health insurance (Vitality)
          - Pension Scheme
          - Contractual sick pay scheme
          - Cycle to work scheme and commuting allowance + perks platform
          - Commuting + wellbeing/leisure allowance
          - Flexible work policy (up to 2 days WFH per a week on this role)
          - Dynamic entrepreneurial environment
          - Great support and resources from HQ in France

          And last but nos least: you have a status that allows you to work in the UK.

           

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