CRM Intern (f/m/d)🚀

Job summary
Internship
Madrid
Salary: Not specified
A few days at home
Skills & expertise
Generated content
Customer segmentation
Collaboration and teamwork
Written and verbal communication
Excel
Google suite
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Free2move
Free2move

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Questions and answers about the job

The position

Job description

Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy đŸ–ïž or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! đŸ“Č

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +750🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❀teams♄, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.
                                                                            đŸ’ș JOIN US!
                                                                💯 It's exciting, you'll seeđŸ”„!

About Us:

At Free2move, we are on a mission to transform the mobility market, and we’re looking for a talented Madrid-based CRM Intern to join our dynamic team. This is a unique opportunity to contribute to our activation and retention strategies by creating targeted and personalized campaigns for customers across Europe and the US.

As a CRM Intern, you will assist in shaping our B2C CRM efforts, supporting the strategy, communication flow, execution, and reporting of campaigns that drive customer engagement and loyalty.


Key Responsibilities:

  • Create automated and ad-hoc multi-channel campaigns (Email, Push, InApp) in collaboration with Design and Marketing teams across different countries.

  • Assist in executing CRM strategies aimed at enhancing customer activation, retaining existing customers, boosting brand loyalty, and expanding brand love.

  • Support the creation and analysis of customer segments and cohorts to target campaigns effectively.

  • Analyze campaign results, share key insights, and provide recommendations for future campaign improvements.

  • Coordinate campaign requests from concept briefing to launch, ensuring timely execution.

  • Ensure brand consistency across all communication touchpoints.

  • Provide support for the marketing team in daily administrative tasks.

  • Act as a point of contact for cross-functional teams such as Sales, Design, and Customer Service.


Skills, Qualifications & Experience:

  • Bachelor's degree in Business Administration, Marketing, Communication, or a related field.

  • Fluent in English, with proficiency in either Spanish, French, or German.

  • Analytical and data-driven, with a strong interest in reporting, automation tools, and campaign optimization.

  • Interest or experience in the mobility or automotive industry, with a passion for digital marketing and best practices.

  • Eager to learn, proactive, and self-motivated, with a dynamic and tenacious personality.

  • Strong verbal and written communication skills, paired with a high attention to detail.

  • Excellent problem-solving abilities, and able to stay organized and manage time effectively in a fast-paced, startup environment.

  • Familiarity with CRM platforms like Braze or Salesforce is a plus.

  • Proficiency in Excel and/or Google Suite is required.


What we offer:

Working at Free2Move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

  • A start-up spirit supported by a large Group đŸ„‡
  • The opportunity to revolutionize the uses of mobility with us! 🚘
  • Lots of possibilities for development 📈
  • Collaboration with multidisciplinary and international teams đŸ’ȘđŸŒ
  • International projects to perfect your background! 🌍
  • An access to our E-Learning platform 📚 : for the development of languages and other skills
  • No-meetings days to boost your efficiency!

Want to know more?

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