Hello you! Does this sound exciting to you?

✔️ Lead customer onboarding, training and creating a world-class customer experience

✔️Educate and develop your customers' skills in our product to maximize their GetAccept investment

✔️ Working together with your customers to unlock the power of closing more deals by using a digital sales room

Still smiling? Welcome to our team!

Who we are and what we believe in 🧡

60% of all deals go dark. That's too much lost revenue. Take control and get it back with a digital sales room! At GetAccept, we believe that the essence of business lies in the art of closing deals, and we are on a mission to revolutionize how it's done.

We are reshaping the future of B2B sales as we empower revenue teams to increase win rates by engaging and understanding buyers, from opportunity to signed deal. With over 5 000 customers in over 50 countries, we are the market-leading Digital Sales Room platform globally (G2).

We believe that people matter. Without the passion, innovation, and dedication that our employees put into their work every day, we wouldn't be where we are today. Growing from 30 to 180 employees in only a few years wouldn’t have been possible without extraordinary people who believe in our vision and product.

So what's the role about? 🚀

Working in Customer Success means that you will be working with the foundation of our growth; our customers’ success! This is how you will contribute:   

• Secure the best onboarding of new customers, ensure quick adoption and high usage - enabling each customer to maximize their investment.
• Understand your customers’ desired outcomes in order to be relevant, and further develop strategic relationships to become their trusted advisor.
• Educate and teach your customers about how to best utilize all relevant features and introduce them to new possibilities.
• Closely collaborate with our other departments, such as Sales, Product, Support etc, to deliver the best experience and together with your customers ensure high revenue retention.

Your team 👨‍👩‍👧‍👦

As Customer Success Manager you will be part of our close-knitted Customer Success-team and work dedicatedly with various customers. Since we are an international company, you will also get to collaborate with colleagues in different countries and markets to share your best success stories and learnings.

You will take an active part in shaping your own role. With a humble approach, you will take ownership and drive your area of interest forward.

What we offer you 🥇

A job at GetAccept means that you will experience the speed, innovation and passion of a start-up, but at the same time enjoy the stability and security of an established company with a strong brand and product. We offer you to take an active part in our journey to further place GetAccept as a global brand within our field! 

• A strong company culture: Experience the power of #teamwins in an environment that celebrates inclusivity, collaboration, and fun.
• Category leadership: Stand at the forefront of category creation, where your role is essential and your impact is exceptional.
• Global impact: Contribute to a platform used by revenue teams worldwide.
• Collaborative environment: Work with like-minded individuals who are dedicated to solving challenges and driving success.
• Career growth: An opportunity to take an active part in shaping your own role as well as your career development.

Is it you we are looking for? 🤩

• 3-5 years of demonstrated success in a customer-facing role(s), preferably in tech/SaaS and similar roles in Customer Success.
• Has a deep understanding of and takes great interest in customer’s eco-systems such as CRM, document platforms, signing processes etc.
• Have a big passion for your customers success and a technical interest.
• Highly organized; can manage multiple clients and tasks efficiently & effectively.
• Experience in project management.
• Fluent in Swedish and English.

Being a rapidly expanding SaaS-company means that we are fast-paced, always striving forward and eager to develop. To thrive and love this position, we believe that you must be persistent, have a strategic mindset and - like us - believe in teamwork!

As the summer and vacation season approaches, we anticipate completing the hiring process for this position in August. We encourage you to submit your application today and look forward to the opportunity to discuss your potential role with us soon!