Greenly
Greenly

Customer Education Intern

Job summary
Internship
Paris
Salary: €1K+ a month
A few days at home
Skills & expertise
Generated content
Communication skills
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Greenly
Greenly

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Questions and answers about the job

The position

Job description

Greenly 🌱 is a B corp certified SaaS founded in 2019 by Alexis, Matthieu and Arnaud. It allows each company to easily track their carbon footprint, to take part in the fight against climate change.

More than 2000 companies 🧳 have already trusted Greenly to effectively reduce their greenhouse gas emissions. With Greenly, companies measure accurately, reduce sustainably, contribute intelligently and report on their progress.

Our platform combines smart data collection with advanced features to create the world’s most intuitive carbon accounting solution. On top of that, Greenly also offers the personalised guidance of a Climate Expert throughout the client’s journey!

Joining our teams means being a part of a young growing dynamic family of 140+ hard workers.

Our Values: 💡

  • Ambition for climate | Minimize GHG emissions, maximize climate impact
  • Deliver with agility | Work in small increments: fail fast, learn fast, win fast
  • Own your opportunities | Achieve outstanding results by showing initiative and accountability
  • Feedback paves the way | Succeed as a team by helping others progres

Curious to know more ? Take a look at our Culture Book 📗

What You’ll Do ✨

As a Customer Education Intern, your role will focus on helping customers master our platform through compelling educational content. You will collaborate closely with various teams, including Customer Success, Marketing, and Product, to ensure the educational content is aligned with overall goals and customer needs. Here is some of what you will do:

🎬 Create engaging scripts for webinars and short video tutorials.
🎥 Use simple video editing platforms (e.g., Synthesia) to produce and edit educational content.
📚 Develop platform tutorials that make complex concepts easy to understand.
📝 Assist in updating and creating knowledge base articles and other educational materials (our AI ChatBot will thank you! 🤖).
🎨 Collaborate with the team to ensure content is visually appealing and aligned with our brand.
💡 Contribute creative ideas to improve customer retention through education.

What You Bring 🎒

🌍 Fluency in both English and French (written and spoken).
🤓 A curiosity and willingness to learn new tools and platforms.
🗣️ Strong communication skills, with the ability to translate complex concepts into simple, digestible formats.
🎨 A knack for design and visuals—you understand how to create compelling presentations and video content.
🌱 An interest in sustainability and helping businesses on their carbon reduction journey.

Bonus Points 🎯

🎬 Experience using video editing platforms or creating educational content.
💻 Knowledge of the SaaS space and customer success.

    We would be a great match for you if you are looking for: 🎯

    💶 1,000 euros gross monthly compensation
    🚇 Your monthly transportation fee 50% covered by Greenly (Pass Navigo).
    🍽️ Lunch vouchers (by EKIP for a more sustainable way of eating! 🌍).
    🏡 Flexible WFH policy and a beautiful office in the heart of Paris.
    🤝 An ambitious, welcoming & friendly team, excited about growing together and ready to tackle the biggest challenge of our time. 🌱

    The recruitment process 📝

    📞 Have an introduction call with Franka from HR.
    📑 Prepare a case study.
    🤝 Meet Elisa, our Onboarding Manager.
    💼 Meet Ying, our Head of Customer Success & Delivery.

      Preferred experience

      Greenly 🌱 is a B corp certified SaaS founded in 2019 by Alexis, Matthieu and Arnaud. It allows each company to easily track their carbon footprint, to take part in the fight against climate change.

      More than 2000 companies 🧳 have already trusted Greenly to effectively reduce their greenhouse gas emissions. With Greenly, companies measure accurately, reduce sustainably, contribute intelligently and report on their progress.

      Our platform combines smart data collection with advanced features to create the world’s most intuitive carbon accounting solution. On top of that, Greenly also offers the personalised guidance of a Climate Expert throughout the client’s journey!

      Joining our teams means being a part of a young growing dynamic family of 140+ hard workers.

      Our Values: 💡

      • Ambition for climate | Minimize GHG emissions, maximize climate impact
      • Deliver with agility | Work in small increments: fail fast, learn fast, win fast
      • Own your opportunities | Achieve outstanding results by showing initiative and accountability
      • Feedback paves the way | Succeed as a team by helping others progres

      Curious to know more ? Take a look at our Culture Book 📗

      What You’ll Do ✨

      As a Customer Education Intern, your role will focus on helping customers master our platform through compelling educational content. You will collaborate closely with various teams, including Customer Success, Marketing, and Product, to ensure the educational content is aligned with overall goals and customer needs. Here is some of what you will do:

      🎬 Create engaging scripts for webinars and short video tutorials.
      🎥 Use simple video editing platforms (e.g., Synthesia) to produce and edit educational content.
      📚 Develop platform tutorials that make complex concepts easy to understand.
      📝 Assist in updating and creating knowledge base articles and other educational materials (our AI ChatBot will thank you! 🤖).
      🎨 Collaborate with the team to ensure content is visually appealing and aligned with our brand.
      💡 Contribute creative ideas to improve customer retention through education.

      What You Bring 🎒

      🌍 Fluency in both English and French (written and spoken).
      🤓 A curiosity and willingness to learn new tools and platforms.
      🗣️ Strong communication skills, with the ability to translate complex concepts into simple, digestible formats.
      🎨 A knack for design and visuals—you understand how to create compelling presentations and video content.
      🌱 An interest in sustainability and helping businesses on their carbon reduction journey.

      Bonus Points 🎯

      🎬 Experience using video editing platforms or creating educational content.
      💻 Knowledge of the SaaS space and customer success.

        We would be a great match for you if you are looking for: 🎯

        💶 1,000 euros gross monthly compensation
        🚇 Your monthly transportation fee 50% covered by Greenly (Pass Navigo).
        🍽️ Lunch vouchers (by EKIP for a more sustainable way of eating! 🌍).
        🏡 Flexible WFH policy and a beautiful office in the heart of Paris.
        🤝 An ambitious, welcoming & friendly team, excited about growing together and ready to tackle the biggest challenge of our time. 🌱

        The recruitment process 📝

        📞 Have an introduction call with Franka from HR.
        📑 Prepare a case study.
        🤝 Meet Elisa, our Onboarding Manager.
        💼 Meet Ying, our Head of Customer Success & Delivery.

          Recruitment process

          Greenly 🌱 is a B corp certified SaaS founded in 2019 by Alexis, Matthieu and Arnaud. It allows each company to easily track their carbon footprint, to take part in the fight against climate change.

          More than 2000 companies 🧳 have already trusted Greenly to effectively reduce their greenhouse gas emissions. With Greenly, companies measure accurately, reduce sustainably, contribute intelligently and report on their progress.

          Our platform combines smart data collection with advanced features to create the world’s most intuitive carbon accounting solution. On top of that, Greenly also offers the personalised guidance of a Climate Expert throughout the client’s journey!

          Joining our teams means being a part of a young growing dynamic family of 140+ hard workers.

          Our Values: 💡

          • Ambition for climate | Minimize GHG emissions, maximize climate impact
          • Deliver with agility | Work in small increments: fail fast, learn fast, win fast
          • Own your opportunities | Achieve outstanding results by showing initiative and accountability
          • Feedback paves the way | Succeed as a team by helping others progres

          Curious to know more ? Take a look at our Culture Book 📗

          What You’ll Do ✨

          As a Customer Education Intern, your role will focus on helping customers master our platform through compelling educational content. You will collaborate closely with various teams, including Customer Success, Marketing, and Product, to ensure the educational content is aligned with overall goals and customer needs. Here is some of what you will do:

          🎬 Create engaging scripts for webinars and short video tutorials.
          🎥 Use simple video editing platforms (e.g., Synthesia) to produce and edit educational content.
          📚 Develop platform tutorials that make complex concepts easy to understand.
          📝 Assist in updating and creating knowledge base articles and other educational materials (our AI ChatBot will thank you! 🤖).
          🎨 Collaborate with the team to ensure content is visually appealing and aligned with our brand.
          💡 Contribute creative ideas to improve customer retention through education.

          What You Bring 🎒

          🌍 Fluency in both English and French (written and spoken).
          🤓 A curiosity and willingness to learn new tools and platforms.
          🗣️ Strong communication skills, with the ability to translate complex concepts into simple, digestible formats.
          🎨 A knack for design and visuals—you understand how to create compelling presentations and video content.
          🌱 An interest in sustainability and helping businesses on their carbon reduction journey.

          Bonus Points 🎯

          🎬 Experience using video editing platforms or creating educational content.
          💻 Knowledge of the SaaS space and customer success.

            We would be a great match for you if you are looking for: 🎯

            💶 1,000 euros gross monthly compensation
            🚇 Your monthly transportation fee 50% covered by Greenly (Pass Navigo).
            🍽️ Lunch vouchers (by EKIP for a more sustainable way of eating! 🌍).
            🏡 Flexible WFH policy and a beautiful office in the heart of Paris.
            🤝 An ambitious, welcoming & friendly team, excited about growing together and ready to tackle the biggest challenge of our time. 🌱

            The recruitment process 📝

            📞 Have an introduction call with Franka from HR.
            📑 Prepare a case study.
            🤝 Meet Elisa, our Onboarding Manager.
            💼 Meet Ying, our Head of Customer Success & Delivery.

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