Join Our Team at GuestReady!

We’re excited to announce that the Operations team at GuestReady is seeking a Junior Operations Associate.

The Junior Operations Associate role will suit an individual with great customer relations who wants to gain valuable experience and exposure at a well-established company in Lisbon. This could be your opportunity to join a high growth company and compete with your skills, knowledge, and exposure to build yourself and build the company simultaneously.

Key Responsibilities:

• Build relationships with guests based on trust and respect.
• Support and assist the reception and housekeeping team with day to day operations.
• Have a holistic approach while being able to solve problems tactfully to ensure client and guest satisfaction while on the other hand to wisely use costs for resources.
• Manage Reservations and Guest Communication (Front Office & Back Office)

What We’re Looking For:

• Fluent in Portuguese and English - French and Spanish would be a plus.
• Located in Lisbon
• Experience in reception, tourism, hospitality.
• Willingness to work at weekends.
• Available to work at any schedule,
• An individual who’s able to work under pressure being calm and composed.
• Fast problem solver; being able to seek solutions instantly for any given problem.
• Experience in delivering host-focused solutions based on their need and satisfaction.
• Team player; able to work in an environment with cross-cultural colleagues.
• Multi-tasker, organized and able to manage time efficiently and juggle lots of competing priorities.
• Detail oriented individual with a strong focus on quality and an eye for detail.
• Willingness to learn and develop self.
• Capable of building a rapport with just about anyone and have excellent relationship-building skills.
• Able to work with the highest ethical and professional quality standards.

Why You'll Love Working with Us:

• 🚀 Booming Industry: Join a fast-growing industry with exciting travel opportunities.
• 🌍 Dynamic Culture: Thrive in a lively startup environment with a supportive, multicultural team.
• 🔄 Flat Hierarchy: Your ideas matter—take on challenging projects without the hassle of office politics.
• 📚 Learning & Growth: We invest in your growth with a budget for continuous learning.
• 🏥 Health Insurance: Comprehensive coverage to keep you healthy and happy.
• 🧘 Wellbeing Focus: Participate in activities that support your overall wellbeing.
• 📈 Career Development: Plenty of opportunities for training, growth, and career advancement.
• 🐾 Pet-Friendly Company: Bring your furry friends to work with you!