CRM Project Manager

Job summary
Permanent contract
Paris
Salary: Not specified
Starting date: October 31, 2024
A few days at home
Experience: > 3 years
Education: Master's Degree
Skills & expertise
Generated content
Project management
Equipment maintenance
Problem-solving skills

Happydemics
Happydemics

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Questions and answers about the job

The position

Job description

Are you ready to make a real impact on our company’s tech landscape? We’re looking for an CRM Project Manager who is passionate about optimizing our information systems and driving continuous improvement. In this role, you’ll be at the heart of ensuring everything runs smoothly and efficiently!

What You’ll Do:

  • Tool Analysis and Optimization:

    • Dive into our current tools and systems to spot areas for improvement.

    • Boost the performance and efficiency of our existing tools.

    • Work your magic to connect different systems for a unified and reliable data source.

    • Keep our systems in tip-top shape with maintenance and upgrades.

    • Collaborate with external service providers to get the best results and ensure they meet their commitments.

    • Suggest and implement improvements that make our operations even better!

    • Stay ahead of the game by ensuring our systems evolve with new technologies and business needs.

  • Project Management:

    • Lead exciting IT/OPS projects from start to finish—planning, budgeting, and risk assessment included!

    • Work with stakeholders to define project goals, deliverables, and milestones.

    • Coordinate efforts between tech teams, business units, and external partners to keep everything on track.

    • Gather and formalize requirements from users and operational teams to ensure we meet their needs.

    • Draft functional and technical specifications to guide development.

    • Organize and lead steering committees and progress meetings to keep everyone in the loop.

    • Ensure all project deliverables hit the quality mark and provide ongoing technical support post-deployment.


Preferred experience

What You Bring to the Table:

  • A master’s degree in IT, Information Systems, or a similar field.

  • Around 3 years of experience in IT/OPS project management, with a solid background in tool analysis and optimization.

  • Proficiency in project management methodologies and a strong understanding of information systems (like ERP and CRM) and IT technologies.

  • Experience managing IT infrastructure, networks, and security.

  • Excellent organizational and time management skills, along with strong communication abilities.

  • Analytical and problem-solving skills, with a proactive approach to project management.

  • Fluency in both French and English (written and spoken).

Who You’ll Report To:

You’ll be reporting to our Head of Operations, who is excited to work alongside you and support your success!


Recruitment process

Join a fast-growing SaaS company and play a key role in our growth!

  • Professional development: access to continuous training and professional growth opportunities (vertical and/or horizontal mobility)

  • Recognition and rewards: competitive fixed and variable pay

  • Autonomy and responsibility: encouragement to take initiatives and make a real impact on projects.

  • Innovative projects: participation in groundbreaking projects in the field of advertising effectiveness.

  • Cutting-edge technologies: access to advanced tools and technologies to carry out your missions.

  • International work environment: collaborate with an innovative, passionate and international team. HQ in the heart of Paris

  • Flexible work options: remote work options and flexible office policy for better work-life balance.

  • Transparency and open communication:between teams and management”

Recruitment Process:

  1. Video call with Audrey (HR Manager).

  2. Interview with Delphine (Head of Operations) for one hour (video or in-person).

  3. Interview with Lucie (COO) for one hour to confirm the fit.

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