Heidelberg Materials Digital Hub Brno

Digital Hub Brno (DHB) is an in-house IT hub of Heidelberg Materials, one of the world’s largest integrated manufacturers of building materials, having the vision of becoming the first industrial technology company in the sector. With the infrastructure operations being the main focal point, the IT L1 – L3 technicians along with professionals such as Scrum Masters, Product Owners, and Strategic & Project Specialists deliver the best possible service to Digital products while helping to reach digitalization as one of the key goals of Heidelberg Materials.

Starting with Global Service Desk on the first level, the multilingual agents lay the groundwork for troubleshooting common everyday IT troubles before escalating them to Global Operations teams on the second level. By contrast, the 2nd level technicians provide 24/7 support on servers, networks, client services as well as applications while monitoring & processing tickets inflows.

More than that, our expert teams on the third level deeply focus on cutting edge technologies in addition to ensuring the operational excellence for IT products and services. Hence, the work revolves predominantly around digital client services e.g., Active Directory, voice, video messaging; application hosting e.g., cloud, databases, Citrix &Wintel; besides connectivity e.g., network & security.

Additionally, the Consulting & Deployment professionals solely orient to client consultations on finding and deploying the best products & services while Engineering team, made up of IT technical backbone experts, transforms the innovative ideas into consumable outputs.

Not leaving out the Security Department that is skilled in securing all the data and thus, managing its confidentiality together with Project & Strategic Development Specialists, Scrum Masters & Product Owners aiming to strengthen client relations on the top of securing the complex & smooth running of Digital products and services.

You can feel the welcoming and laid-back vibe from miles away once setting foot in the office. All clichés aside, the company creates real growth opportunities for all employees equally and hence, strongly encourages them climbing up the hierarchical ladder. This fact has led many staying with us for more than 10 years and still counting. DHB is furthermore straightforward in communicating the stable and family-oriented working environment to the public as it comes as a priority to stress the importance of maintaining a sustainable work-life balance.

Adapting to hybrid work model made the employees taking the advantage of Work from Home Arrangements with daily energy compensations.

Also, our supportive Top Management is open to any conversations and therefore, runs several surveys on company-related topics to create positive environment and thus, highly encourages the activities of focus groups that significantly contribute to their actions towards leveling up the work life for all.

When speaking of the female minority at DHB, our ladies are given the best treatment one can possibly imagine. Having their considerable representation in the management, the company supports the ladies’ uniqueness by throwing nights out as we, girls, just wanna have fun.

Not to forget about the modern office space equipped with two kitchens, our employees oftentimes utilize the spacious outdoor terrace as a chill zone for a casual chit chat or even a workstation during hot summer days. As very much valued comes free workplace parking along with bike storage room, showers & lockers being non-stop at our disposal. But the real deal is undoubtedly the recently finished kids’ playroom full of miscellaneous toys & virtual reality gaming zone.

One may tell, it is the employees who make DHB a great workplace. Therefore, we put a special effort into hiring the right person, having not only the adequate technical skillsets, but also the right kind of personality to match up with our vibe. In essence, the company looks for highly motivated & open-minded team players being up for any new challenges while having a constant hunger for self-education and upskilling. We are certainly not deceiving you by saying that the stable, informal & “family feel”, collaborative as well as rewarding work atmosphere is what sets us apart.