Job Responsibilities: Provide good and professional after sales service for store various customers Handle all repairing case effectively. Ensure fluent and smooth Communicate with Paris ASS team or operation team and sales team. Assist store to handle and follow up ASS case occurred at store. Provide good quality and regular reports and analysis Train sales team to improve the ASS knowledge and communication skill to improve service. Support cashier work Other OP tasks assignedRequirements & Capabilities: At least 2 years well traced working experience in customer service position, including luxury industry and hotel service background Good sense of service Good oral and written English Good office software application ( word, excel PPT); Good communication skills and a team player Good organization skills, logical thinking University graduate above