Helpdesk Manager (F/H/X)
- Full-Time
- Nantes
- A few days at home
iAdvize is a conversational commerce pioneer and the leader in trusted generative AI for e-commerce. The company has had a single mission since its creation in 2010: to make brands conversational.
iAdvize's conversational commerce platform enables brands to provide conversational experiences that shoppers love to achieve 10x conversion rates.
To deliver this experience on a large scale, iAdvize offers safe, compliant, and connected AI copilots :
Conversations are at the heart of their DNA. Making brands conversational means supporting those who seek advice, a service or a product, while facilitating the transformation of organizations to enable them to manage these numerous interactions.
For people who are passionate about the customer experience, creating an environment that encourages the expression of all talents is an evidence!
"Join the conversation" is an invitation to exchange with authenticity and sincerity, to create emulation and facilitate cooperation.
The well-being of our employees is essential to us, and every year our teams take numerous initiatives to ensure that we can all evolve in a working environment conducive to personal and professional fulfillment.
We are also convinced that sustainable growth can only be achieved by taking into account ambitious objectives from a societal & environmental point of view. In 2022, we launched a multi-disciplinary working group on CSR issues, with the aim of reducing our carbon emissions, forging responsible partnerships, and supporting the conversational transformation of e-commerce towards a more sustainable model.