Role:
As a member of the Concierge team, the Pre-Arrival Concierge plays a key role in managing and supporting Le Collectionist guests before their arrival. Based in our Athens office, they will craft exceptional itineraries to ensure unforgettable on-site experiences in Greece. Additionally, with support from the local team, they will be responsible for sourcing, negotiating, and contracting the best suppliers that meet Le Collectionist standards.

Objectives:
Client Management and Support for Le Collectionist:

• Assist clients in organizing their stays by offering high-quality services and experiences.
• Provide quotes for services and experiences.
• Prepare and issue client itineraries.
• Ensure the smooth transmission of information and follow-up with local teams.
• Manage the seasonal team during the summer.

Strengthening and expanding the local partner network:

• Manage relationships with existing partners across multiple destinations.
• Expand the partner network and enrich the range of experiences in existing destinations.
• Update and create catalogs showcasing services and experiences in English or other languages if needed.
• Support the marketing team in updating destination guides with new restaurants and points of interest.

Administrative Responsibilities:

• Create and update all suppliers and pricing in the system.
• Generate quotes and invoices in the system.
• Draft itineraries in the system.
• Develop communication materials (catalogs).

Start Date: January 2025

Process:

1. HR Call
2. Interview Manager
3. Business Case
4. Interview with the N+2

• 2 to 5 years of professional experience.
• Strong focus on client satisfaction and loyalty, with excellent interpersonal skills and the ability to build relationships easily.
• Excellent oral and written communication skills in English, French is a plus.
• Passion for the luxury sector and a desire to work in event logistics.
• Strong commercial acumen and enthusiasm for sales.
• Open to candidates with unconventional backgrounds who thrive in team environments.
• Outstanding interpersonal skills and the ability to work autonomously.
• Highly organized with the ability to prioritize effectively.
• Versatile, creative, responsive, service-oriented, efficient, empathetic, and proactive.
• Team player with a passion for training new team members.

All our positions are open, with equal opportunities, to candidates requiring specific accommodations related to a disability.