LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners, and above all their employees.

LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 450 leading companies trust LumApps to:

🎯 Improve the productivity of their teams with our SaaS-based Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,

🎯 Transform employees into real ambassadors of their company,

🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips.

🎯Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 400 Lumies spread across 8 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Austin, Tokyo), LumApps supports large enterprises from all around the world. We are entering an ambitious phase in our company's journey with our new partnership with Bridgepoint, aimed at propelling us to become the clear leader in our market and make LumApps shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!

*The role* 

The Global Community Engagement Expert is a role for idea generators, planning geniuses, and natural-born analysts. You will be responsible for fostering relationships and developing programs to build our customer and prospect community.

*Missions*

- Own, develop, and execute LumApps’ external community strategy that aligns with the company’s business goals for both our customer and prospect animation.

- Plan and execute community events & webinars, including coordination with alliance and channel partners, regional marketing leads, and the brand team.

- Own and organize community editorial calendar, including content development (mix of product, thought leadership, social media, trends… topics) and events (digital & physical events for learning & networking).

- Moderate our public communities.

- Develop, implement, and iterate on strategies that drive community acquisition across both users and prospects within our market.

- Leverage community to identify and cultivate champions for LumApps that act as an extension to our brand and event strategy.

- Analyze community member growth, engagement and revenue impact.

- Manage communication channels and ensure clear information flow between stakeholders. 

- Leverage AI for efficiencies.

*Skills*

- A minimum of 2 years of experience of B2B Marketing or SaaS required.

- Higher education (e.g. Bachelor’s degree) in Business, Marketing or related fields.

- Experience in planning, executing and reporting on the success of marketing events and ideally proven community-led strategy experience.

- Proficient in project management skills and tools.

- Experience of working cross-functionally with Marketing and Sales teams as well as external agencies to deliver projects successfully.

- Excellent written and verbal communication skills in English.

- Content marketing and copywriting skills required.

- Hands-on and data driven mindset with strong organizational skills.

- Fluency in English required

*Why join us?*

At LumApps we believe that diversity in terms of experience and culture is the power of our teams. We are looking for Lumies who are passionate about their work, enjoy the everyday challenges and have a strong sense of team spirit.

And what are we doing for our employees' Experience...?

✅ A complete and rich onboarding, organized for each new promotion of employees, in person or 100% digital

✅ Work with passionate experts who will share their knowledge and help you develop and grow! (technical guilds, domain architects…)

✅ Ongoing training, to develop the skills and know-how of our employees through hundreds of training courses.