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Community Builder

Other
Paris
Salary: Not specified
A few days at home

Malt
Malt

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Job description

Discover our galaxy 🪐

Malt was founded in 2013 and, since then, we have managed to become the fastest growing freelance marketplace, gathering a community of 470k+ freelancers, 50k+ companies, and 600+ Malters. 

We’ve built the industry’s leading freelance management solution — all on a powerful, data driven tech platform — to match companies with the right freelance talent. But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.  It’s all about giving both freelancers and companies added peace of mind, so that every experience on Malt is nothing less than (inter)stellar.

Today, our company is growing fast! We need people like you to help us write this next chapter.

We are a tech company with a human approach 👽

- Strong company culture fueled by 600+ Malters from 40+ nationalities

- Multiple offices per country (United Kingdom, France, Germany, Spain, Belgium, the Netherlands and the Middle East)

- Committed to equality and diversity (50% of people managers are women)

- Strong career path policies allowing all Malters to develop and grow equally

- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France

Explore your future career 🔭

Following a Series C round of funding, Malt has opened our first office in the UK. As part of the initial launch team we are looking for an experienced Community Builder based in London. 

Community is central to nearly everything we do at Malt. As the Community Developer, you focus on growing the size of our community while serving as the voice of the freelancer to both local and global teams. As one of the first employees in the UK, you will play a key role in our success. From day one you will be able to help shape our strategy, reinforce our culture, and create the roadmap for our success. 

You will work closely with our local team in the UK as well as with the community team at headquarters. Together you will develop concepts and growth strategies to bring together and grow the freelancer community. Your key task will be to help us find the best freelance talent out there, inspire them to join Malt, and turn them into enthusiastic ambassadors of our vision.

Key responsibilities ✨

  • Engage with online freelance communities to facilitate awareness, engagement and acquisition
  • Build and leverage relationships with freelance influencers, particularly in the technology space
  • Identify and recruit high-potential freelance talent to bring them onboard
  • Assist in setting up networking events and other high-touch activities
  • Conduct regular onboarding calls to get to know new registrants and help them get started
  • Identify relevant channels to reach new freelancers and work with the marketing team to properly leverage them
  • Gather and share feedback with the sales, marketing, and product teams about freelance needs, product improvements, and marketing messaging
  • About you 🧑‍🚀

  • 3+ years in recruitment, community management, and/or growth hacking 
  • Strong organizational skills, with the ability to work autonomously while managing multiple projects simultaneously
  • Natural networker and relationship builder (including over the phone/zoom)
  • Affinity for communicating via social media
  • Comfortable with changing tasks and responsibilities as the situation requires
  • Able to travel within the UK along with occasional trips to Paris (HQ)
  • Able to effectively communicate community needs and opportunities to internal stakeholders
  • How to join the mission? 🚀

  • Screening with Sophie, Talent Acquisition Manager, to better understand your background, aspirations and answer your initial questions. (30 minutes)
  • Interview with Charlie (Country Manager UK) to discuss your experience and how it would align with this role (45-60 minutes)
  • Case study presentation with Zhibek (Head of Community UK and hiring manager for this position) and Pascal (Head of Freelance Community DACH) (1 hour)
  • Final interview with Perrine (Chief Freelance & Community Officer) to discuss Malt’s long term vision and to check any remaining questions.
  • Malt is the perfect space to thrive personally and professionally 💫

    🤝 Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris

    🏖️ Annual leave: 30 days/year

    📆 Sabbatical: 1 month paid sabbatical once you've been with Malt for 3 years

    💰 Bonus scheme: Opportunity to earn based on your performance!

    📈 Stock options: Every Malter is entitled to stock options 

    📚 Free books: If you’re interested in learning more about any topic relevant to your career, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow

    💻 Remote work: Hybrid remote policy

    ✈️ Annual off-sites: Les Arcs, Amsterdam, Ibiza… Where next ?

    🩺 Private health insurance: Rewarded for healthy living by our UK provider Vitality

    🚴 Cycle to work scheme: Save on a bike and equipment

    🐶 Dog friendly office: In the heart of London!

    Ready? Get your ticket to Malt 🪐 

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