Malt
Malt

Team Lead - Professional Services

Permanent contract
Paris
Salary: Not specified
A few days at home
Apply

Malt
Malt

Interested in this job?

Apply
Questions and answers about the job

The position

Job description

🪐 Discover our galaxy

Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 700,000 talented freelancers with 70,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

- A diverse team of 600 Malters across 6 European countries

- A culture that champions equality (50% of our Comex are women) and inclusive growth

- Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI

- A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here! 🪐

At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.

Explore your future career  🔭

To support Malt's growth, we are recruiting  a Practice Leader to manage the Professional Services team. The team is made up of three Key Account Managers (KAM) as well as two Project Partners who work cross-functionally to support the management of client and freelance relationships. Clients include strategy, organization and management consulting firms, Big 5 and ESNs.

Key responsibilities ✨

  • Team Management
  • Supervise three KAMs directly to ensure the proper management of key accounts and the achievement of commercial objectives.
  • Manage two Project Partners across the board who provide support for connecting freelancers with clients, thus guaranteeing the quality of service.
  • Organize regular one-to-one meetings (weekly or bi-monthly) with team members to ensure their performance, monitoring, and professional development.
  • Support KAMs and Project Partners in their professional development through quarterly and half-yearly reviews.
  • Ensure the development of team skills, by supporting them in their development through appropriate managerial supervision.
  • Business and financial development
  • Define the Practice's development strategy in alignment with Malt's overall commercial objectives.
  • Supervise the KAMs' commercial actions to ensure the achievement of the financial and strategic objectives set.
  • Define and monitor the Practice's annual and half-yearly objectives.
  • Closely monitor and report on key performance indicators (KPIs) such as the volume of business generated.
  • Client and project management
  • Work closely with Key Account Managers to develop existing client relationships and identify new business opportunities.
  • Develop business relationships with firm partners, ESNs and Operation Partners of investment funds (Large Cap).
  • Ensure the right level of service and support for independent consultants on projects.
  • Cross-sales networking and development
  • Support all Malt BUs in their development via networking
  • Budget monitoring and payment management
  • Secure the financial health of the BU by relying on internal teams
  • Cross-functional support
  • Work closely with other Sales Leaders, sharing best practices and learning from each other.
  • Contribute to international expansion by collaborating with Sales Leaders outside France for international clients.
  • Working on cross-functional projects around product, sales, marketing, etc.

    • About you 🧑‍🚀

  • At least 8 years of experience in B2B sales for companies, including a minimum of 3 years as a sales manager.
  • Previous experience in the field of intellectual services, consulting, staffing or IT services.
  • Understanding of the world of consulting and/or PE required
  • Proven experience in business development/prospecting, able to support your team in the development of their portfolios.
  • Excellent interpersonal skills, curious and intellectually agile.
  • Team player and strong adherence to our core values ​​of Joy, Community, Ambition and Responsibility.
  • Native French speaker and perfectly comfortable in English, to be able to collaborate with Malt teams throughout Europe.

    • How to join the mission? 🚀

  • First call with Agathe, Lead Talent Acquisition Manager, to get to know each other better
  • A first interview with Aurélie Gallet (VP Sales)
  • A business case/panel interview with Marc Wadih and Matthieu Moreau
  • A final interview with Reda Mahfoud

    • Malt is the perfect space to thrive personally and professionally 💫

    - Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris

    - Equity: Every Malter is entitled to stock options 

    - Lunch vouchers (legal benefit): €9/day on your Swile card

    - Transportation (legal benefit): 50% reimbursement (any type of transport)

    - Healthcare insurance (legal benefit) 

    - RTT: From 8 to 12 days off per year

    - Sports: Company participation to a Gymlib membership

    - Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave

    - Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow

    - Remote work: Hybrid policy balancing on-site and home office

    - Team building events organized every year

    Ready? Get your ticket to Malt 🪐 

    At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.

    Want to know more?

    These job openings might interest you!

    These companies are also recruiting for the position of “Project Management”.

    See all job openings
    Apply